Help people when they need it most.
When homes are damaged by storms, burst pipes, fires, fallen trees, or vehicle impacts, you'll be one of the first people our customers speak to - and usually the first person that is actually arranging works to help them start putting their lives back together.
You'll bring a compassionate attitude in delivering solutions to our clients in a fast-paced environment. From talking to our customers and clients to determine the claims requirements, discussing this with our trusted contractors then bringing all of this together to deliver an exceptional experience to our clients and their customers.
No two days are the same, and the work you do has a real and immediate impact on people during some of their most challenging moments - whether it's keeping them in their home, preventing the spread of damage or helping them feel safe after a loss.
Mk3 Group is a national insurance building and restoration company with offices across Australia. We work with some of Australia's leading insurers, to deliver complete insurance building & restoration services from assessment, emergency response, restoration and repair services across residential and commercial properties.
As part of our growing Emergency Response Team, you'll play a critical role in helping customers upfront when they need support most.
Experience in any of the following is highly regarded (but not essential):
Most importantly, you're organised, calm under pressure, communicate well, and enjoy helping people.
Why Join Us?
With more than 140 staff nationally, MK3 is continuing its drive for excellence across our business. Our Emergency Response Team is growing in leaps and bounds creating an opportunity for you to join our team and help build it into powerhouse, not just within our business but within the industry.
Our leaders are truly dedicated to supporting growth and development within our teams to support internal progression through leadership or other technical roles in the future.
Hit the ‘Apply Now’ button and attach your Resume and Cover Letter.
You must currently be in Australia and have unrestricted work rights.
As a crucial part of our recruitment process, we require all suitable applicants to undergo background checks, which include reference and criminal record checks.

Mk3 specialises in the prompt turnaround of comprehensive quality building inspection reports within the residential insurance claim industry, providing our clients with a superior customer service that ensures the satisfaction and longevity of their customer base.
Locally situated teams with local knowledge and capable partners
Mk3 provides timely, uncompromising expert reports which provide positive outcomes for both the insurer and their clients.