Job Description

Are you looking to make a real difference in the lives of others? Join the Catholic Charities team! For the last 100 years, we have had the distinct honor to provide help and hope for those in need. At Catholic Charities, our mission is to empower individuals and strengthen families. We do this through our vital programs including a food pantry, counseling services, emergency family shelter, domestic violence and sexual assault programming and refugee resettlement. We care for the dignity of the person, regardless of background and strive to provide unparalleled support for those in need.

Catholic Charities Emergency Family Shelter provides shelter, support, and hope to individuals and families experiencing homelessness. Our shelter offers a safe and welcoming environment, as well as essential resources to help our guests get back on their feet. We are looking for compassionate individuals to join our team and make a real difference in the lives of those we serve.

We are currently seeking Shelter Staff to help us in our mission of assisting the homeless population. As a member of our team, you will play a crucial role in ensuring the safety, dignity, and well-being of our guests. Your responsibilities will include providing direct support to individuals staying at the shelter, ensuring a clean and secure environment, and offering assistance with various needs. Work schedules may encompass evenings, overnights, weekends, and holidays based on vacancies. Presently, there is a particular focus on providing coverage during evenings and overnights.

Key Responsibilities

• Welcome and check-in guests, providing a warm and respectful environment.
• Oversee the shelter during assigned shifts, ensuring a safe and orderly atmosphere.
• Assist with basic needs, such as meals, bedding, and access to resources.
• Engage with guests in a supportive and empathetic manner, offering resources and referrals.
• Collaborate with shelter volunteers to maintain a welcoming and organized space.
• Perform routine cleaning duties in client rooms, common areas, and shared spaces.
• Maintain accurate records of shelter activities and resident interactions.
• Collaborate with fellow staff members to ensure a cohesive and supportive team environment.

Requirements

• High school diploma or equivalent.
• High level of commitment to working assigned shifts and punctuality.
• Compassionate and empathetic attitude towards individuals experiencing homelessness.
• Excellent communication and interpersonal skills.
• Ability to work effectively with a diverse group of guests and volunteers.
• Basic computer skills for record-keeping and reporting.
• Familiarity with fundamental meal preparation, sanitation and cleaning practices.
• Previous experience in a homeless shelter or social service setting is a plus.

Additional Expectations

• Must remain awake and alert during shift, including overnight shifts.
• Ability to pass a criminal background screening, including Child and Dependent Adult Abuse registry check is required. Compliance with Safe Environment training and monthly bulletins.
• Must maintain absolute confidentiality of information, written or verbal, according to policy and legal requirements.
• Possess a strong commitment to the mission of Catholic Charities including the understanding of Catholic Social Teaching and ability to demonstrate the philosophy and values of the agency. Employees are expected to support the Catholic Social Teaching principles in public forum. Fulfillment of the employee’s job responsibilities should be consistent with the teachings of the Catholic Church.