
Job Title: Emergency Department Assistant (CSEA)
Department: ED
Location: Massena Hospital
Hours Per Week: variable/per diem
Schedule: on an as needed basis 7a-7p and 7p-7a
Provides basic age appropriate care to patients under the direct supervision of an RN. Performs various duties necessary to provide complete care, comfort care, and safety for assigned patients.
RESPONSIBILITIES:
Maintains patient privacy and confidentiality at all times.
Demonstrates competence in required technical skills.
Prioritizes and organizes workload to support patient flow in the Emergency Department.
Performs and documents routine tasks, including vital signs, EKGs, specimen collection/transport, and patient transport.
Keeps patient care areas clean, sanitized, and properly stocked.
Responds promptly to call lights and communicates patient needs to appropriate staff.
Follows safety protocols, including proper use of side rails, bed positioning, call bells, and observation of at‑risk patients.
Assists with CPR, patient admissions, discharges, transfers, and care of personal belongings.
Completes errands and supports supply management as needed.
Cooperates with team members and contributes to a positive, respectful environment.
Assists in orienting new employees and supports departmental performance improvement efforts.
Accepts reassignment to other units as needed and performs other related duties as assigned.
REQUIRED QUALIFICATIONS:
AHA BLS
High School Diploma or GED
PREFERRED QUALIFICATIONS:
CNA or HHA experience
Medical terminology preferred
EKG/Phlebotomy experience preferred
UNION:
CSEA (MH)
Note: Not all per diem roles are union eligible
EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.
PAY RANGE:
$21.52 - $30.72
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Rochester Regional Health, headquartered in Rochester, NY, is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. We are dedicated to helping our community stay healthy and live fulfilling lives. Together, we find the best way forward to where you want to be. From western to northern New York, rest assured; we’ve got you covered. We see you. We’re with you. We’re here to uplift you—to treat people, not symptoms. To treat you well.
Our experience is nation-leading, neighbor-driven, and rooted in generations of real-life care. Today, we offer comprehensive care from 500+ locations, including 8 hospitals; more than 300 primary and specialty practices, rehabilitation centers and ambulatory campuses; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and ACM Global Laboratories, a global leader in patient and clinical trials.
Whatever you need, from every age, to every stage, across every service line, and every symptom... Whatever it is, we’re here for it.
Learn more about Rochester Regional Health at careers.rochesterregional.org.
Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer. Minority/Female/Disability/Veteran