Job Title: EMEA Enterprise Account Executive

Department: Sales

Reports to: Chief Sales Officer

Effective Date: 06/09/2026

About Itential:

Itential is the leading platform for automation and orchestration within network and infrastructure domains. We enable enterprises and service providers to automate their operations through both deterministic and agentic orchestration — giving operators precise control where it is needed and intelligent automation where it is possible. Our platform — including FlowAI, FlowMCP, and our orchestration studio — is trusted by the world's largest carriers, financial institutions, and enterprises to accelerate and de-risk their transformation journeys.

The Enterprise Account Executive at Itential is responsible for driving net-new logo acquisition and expanding existing accounts across an assigned territory. You will help enterprise buyers navigate the shift from manual, script-based operations to AI-orchestrated network management, positioning Itential's agentic automation platform as the strategic foundation for their infrastructure transformation. Working closely with Sales Engineering, BDRs, and Customer Success, you will execute a consultative, value-based sales motion with the world's largest carriers, financial institutions, and enterprises.

Duties/Responsibilities:

• Manage the full sales cycle — from first contact through close — using a consultative, insight-led approach that helps buyers quantify the cost of manual operations and the ROI of agentic automation.
• Define and execute sales plans for an assigned geographic territory to exceed software sales goals through prospecting, qualifying, managing, and closing opportunities.
• Build and maintain executive-level relationships (CIO, VP Network Engineering, VP Infrastructure) that position Itential as a strategic platform partner, not a point-solution vendor.
• Coordinate resources throughout the sales cycle — including Sales Engineering, client-partner executives, architects, sales leaders, and Customer Success — to execute Itential's sales process effectively.
• Lead Quarterly Business Reviews (QBRs) that connect Itential's agentic automation roadmap to the customer's evolving infrastructure strategy.
• Drive account scorecard improvements, identify adoption and expansion opportunities, and secure software renewals.
• Perform regular customer, market, product, and competitive analyses to meet account objectives and strategies.
• Negotiate and present account proposals and contracts, gaining internal alignment across cross-functional partners (Finance, Legal, RevOps).
• Manage and track customer accounts, opportunities, and renewal information in Salesforce; use AI-assisted sales tools — conversation intelligence, deal scoring, and generative AI for outreach personalisation — to increase efficiency and improve buyer engagement quality.
• Participate in team-building and company-growth activities including strategy setting, sales training, marketing efforts, and customer success engagements.

Core Qualifications

Experience and Background

• Demonstrated experience in enterprise software sales, with a focus on new logo acquisition, account expansion, and SaaS offerings.
• A track record of delivering software revenue and building valuable customer relationships in complex enterprise account organisations.
• Demonstrated ability in territory and business planning, tactical execution, and proven selling strategies within large, matrixed organisations.

Technical Skills

• A working understanding of network technologies and SaaS offerings, sufficient to engage credibly with technical buyers.
• Proficiency with Salesforce for opportunity and account management; familiarity with sales tech tools such as Gong, Outreach, LinkedIn Sales Navigator, ZoomInfo, 6sense, and Amazon QuickSight.

Interpersonal and Professional Skills

• Strong communication and presentation skills with business acumen appropriate for engaging at C-suite and VP level.
• An ambitious, goal-oriented, and customer-focused mindset with the ability to differentiate Itential's value proposition clearly.
• A growth mindset — consistently working to improve skills and adapt in a rapidly changing environment.
• Humble confidence with a bias towards action.

Desirable (Nice to Have)

• Prior experience selling network automation, orchestration, or infrastructure software to carriers, financial institutions, or large enterprises.
• Familiarity with agentic AI concepts and their application to network operations.
• Experience working in a high-growth SaaS environment with a land-and-expand sales motion.

What We Offer

• Competitive salary.
• 28 days' paid annual holiday plus bank holidays in England and Wales.
• Auto-enrolment pension scheme (details provided on joining).
• Private medical insurance (subject to scheme provider acceptance).
• Monthly mobile telephone contribution (up to £75) for a Euro Plan.
• Monthly home working contribution (up to £50) towards utilities and broadband.
• Company-provided laptop and equipment for home working.

Working Arrangements

Location: Remote (UK). Some travel to customers and company meetings may be required.

Hours: Standard hours are 9am–5pm Monday to Friday (35 hours per week, net of a one-hour lunch break). Given the customer-facing nature of this role, some flexibility and occasional out-of-hours availability may be required to support customers across time zones.

Probationary Period

The successful candidate will be subject to a probationary period of three months from their start date, during which performance and suitability for continued employment will be reviewed in accordance with the Company's probationary review process. In accordance with the Employment Rights Act 2025 (in force from 6 April 2026), the right not to be unfairly dismissed applies from the first day of employment. Any dismissal during or at the end of the probationary period will be conducted in accordance with the Acas Code of Practice on Disciplinary and Grievance Procedures.

Legal and Compliance Notices

Equal Opportunities

Itential Europe Ltd is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, as defined by the Equality Act 2010. We actively encourage applications from candidates with disabilities and from groups currently under-represented in the technology sector. If you identify as a person with a disability and meet the minimum requirements of the role, you will be offered an interview under our commitment to the Disability Confident scheme.

Data Privacy

By applying for this role you consent to Itential Europe Ltd processing your personal data for recruitment purposes in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data will be held securely, used only for the purposes of this recruitment exercise, and will not be shared with third parties without your consent except where required by law. Data will be retained for 12 months from the date of application and then securely deleted unless you consent to a longer retention period. A copy of our Recruitment Privacy Notice is available on request.

Reasonable Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process to remove barriers for applicants with disabilities or other access needs. If you require any adjustments — including to the application format, interview format, or assessment process — please contact hr@itential.com and we will work with you to accommodate your needs. Requests for adjustments will be handled confidentially and will not affect your application.