JLL

EMEA Account Lead

JLL  •  Ireland (Onsite)  •  9 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

  • Having an operational awareness and understanding of the JLL delivery and customer needs in each of the client facilities supported by JLL Integrated Facilities Management.
  • Supporting the portfolio strategy in region with active management of critical dates per asset
  • Supporting and actively contributing to the strategy per asset/country in collaboration with the global portfolio lead
  • Supporting the JLL Account Director to drive EMEA wide initiatives in terms of Engineering Service Delivery, Compliance Management, Asset Management, Energy and Sustainability, Client First Interface and delivery of the Annual Account Plan.
  • Supporting the delivery of FM operations across the portfolio in terms of contract delivery, health and safety, engineering services, legislative compliance, contractor management, promoting sustainability, adding value and driving innovation
  • Promoting high level of satisfaction among client users and reinforcing prompt response and customer service focused delivery
  • Demonstrating leadership, giving direction and mentoring the JLL teams across the portfolio to promote engagement, customer service excellence and aligned delivery across all service lines
  • Providing support to JLL FM’s with Building Management Systems, PPM Schedules, Task System, EHS and Quality Compliance
  • Ensuring statutory and local regulatory pharmaceutical compliance relating to all aspects of service delivery at all facilities in region
  • Acting as go-to person in relation to coordination of all facilities, project and crisis management activities ensuring timely solutions and identification and removal of potential roadblocks
  • Ensure all contractual deliverables are actioned within agreed timeframes/KPI/SLA’s and report to Account Director.
  • The ability to understand and offer guidance to local FM’s in terms of soft and hard services and technical repairs, and provide guidance to FM’s in terms of managing local vendors
  • Supporting Sustainability goals across all facilities working closely with JLL Sustainability leaders and providing the client the right planning and overview on all initiatives across the region
  • Communicating in an open, honest, transparent manner at all times with the ability to tailor the message to specific audience and their needs
  • Hire, attract and retain a team of top talented employees; improve team performance through regular coaching and feedback; provide recognition
  • Assist the client with the development of the property budgets and forecasts in accordance with the financial timetable.Participate in monthly Governance and QBR.

Location:

On-site –Dublin, IRL

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL

About JLL

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.

Industry
Real Estate & Property
Company Size
10,000+ employees
Headquarters
Chicago, Illinois
Year Founded
Unknown
Website
jll.com
Social Media