Mole Valley Farmers

Email Marketing Manager

Mole Valley Farmers  β€’  Onsite  β€’  7 days ago
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Job Description

Email Marketing Manager

Application Deadline: 2 October 2026

Department: Performance Marketing

Employment Type: Permanent - Full Time

Location: Dartmoor House Head Office

Reporting To: Chris Taylor

Description

Ready to shape how we connect with thousands of customers and members across the UK?

We're looking for an ambitious and commercially minded Email Marketing Manager to join our Marketing team and lead the evolution of our customer communications strategy.

This is an exciting opportunity to take ownership of our email marketing programme, creating engaging customer journeys that strengthen relationships, drive loyalty, and deliver measurable commercial results. Working across Retail, Agriculture, Membership, Ecommerce and Marketing, you'll play a key role in ensuring the right message reaches the right audience at the right time

From designing sophisticated automated journeys and developing customer segmentation strategies, to analysing performance and uncovering new growth opportunities, you'll help shape how Mole Valley Farmers communicates with customers across multiple channels.

If you're passionate about customer engagement, driven by data and excited by the opportunity to build and optimise impactful CRM campaigns, we'd love to hear from you.

About The Role

Contract: Permanent

Hours: Full-time

Hours of Work: 37.5 Hours per week, working Monday to Friday

As Email Marketing Manager, you'll lead the development and delivery of our CRM and email marketing strategy, creating personalised customer experiences that drive engagement, retention and growth.

Key responsibilities include:

  • Own and evolve our email marketing and CRM strategy, driving customer engagement, loyalty and commercial growth.
  • Create personalised customer journeys that connect customers with our brands, products and services.
  • Turn customer insight and data into high-performing campaigns that deliver measurable results.
  • Collaborate across Retail, Agriculture, Ecommerce and Marketing to shape impactful customer communications.
  • Champion innovation, testing new ideas and identifying opportunities to enhance the customer experience.

About You

We're looking for a commercially minded CRM or Email Marketing professional who thrives on understanding customer behaviour and creating communications that make an impact. You'll combine strategic thinking with a hands-on approach, using data, insight and creativity to drive engagement and deliver results.

  • Experience in Email Marketing, CRM or Customer Engagement.
  • Passion for customer experience, personalisation and data-driven marketing.
  • Strong commercial awareness and analytical mindset.
  • Excellent communication and stakeholder management skills.
  • Proactive, collaborative and always looking for ways to improve.

What We Offer

πŸ“ˆ Scottish Widows contributory pension – company will match up to 5%

πŸ›οΈ Up to 25% colleague discount in store

πŸš— Free parking on site

🌴 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)

πŸ“š Excellent training and development opportunities

πŸͺœ Plenty of career progression opportunities

πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦ Life Assurance

πŸ—£οΈ Employee Assistance Programme with Retail Trust

🎁 Comprehensive colleague benefits

🚼 Enhanced Family Leave Policies

We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.

Mole Valley Farmers

About Mole Valley Farmers

We are the UK’s leading agricultural supply and rural retailing business. Since 1960, it’s been in our nature to support the future of UK agriculture. From a group of local farmers, to a community of 9,000 farmer shareholders, we’ve never lost sight of our shared purpose to work for the greater good of UK agriculture.

We’re 1,700 experts in our field - retailers, engineers, buyers and advisors - all focused on looking after our customers and developing in our careers. We’re trusted to work in the best way to get the best results and we challenge ourselves to be better and take every opportunity to get better.

Our colleagues are the most important part of our business and that’s why we put people above process. So, while you’re working hard to support UK agriculture, we’re working hard to make sure you’re supported too, from endless learning and development opportunities through to a range of health, wellbeing and financial benefits.

We're proud to have created an environment unlike anywhere else. We're there for each other, like any good team; and we're here to progress, like every good business, and that’s why we want to employ the best people and provide an environment where you feel welcome and supported.

If it’s in your nature to support the future of UK agriculture, take a look at our website today.

Industry
Retail & Ecommerce
Company Size
501-1,000 employees
Headquarters
South Molton, GB
Year Founded
1960
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