How will you bring our values to life?
As our Marketing Automation Specialist, you will put our values up in lights by delivering these activities and outcomes; You’ll work within the digital marketing team. A team who loves innovation, optimisation and performance.
Your role will be to use our automation tools to their best ability. Whether its email, SMS or push notifications, you’ll understand how our customers want to hear from us and when. Ultimately your role is that of both acquisition and retention of our customer and prospects. Key role functions of the role include;
Understanding of customer journeys and how to optimise them
• Creation, Testing and optimising personalised flows, including email, SMS, and app notifications.
• You’ll set up journey’s, test them and report on them.
• You will drive new customer acquisition and strategy as well as retention of our current customers
• You’ll hero best channel practice.
• You will work with the wider marketing team on creative messaging, and optimising creative messaging
• You’ll understand data, how to integrate it from our CRM and website
• You’ll understand MarTech (we currently use Iterable) and you’ll be able to use it to nurture our customers at scale.
• You’ll think outside the box and always look for new opportunities and innovation.
• You will be the owner of the comms calendar, keeping the rest of the marketing team accountable. • You’ll also keep up to date with current legislation and always work within compliance guidelines.
If you like the sound of that, here’s some other things we’d love to see…
• An understanding of the telco industry (customer journey knowledge would be amazing!)
• Tertiary qualifications in marketing or similar
• 2+ years’ experience working in the marketing automation and/or email marketing (or similar) space.
• Experience in customer journey mapping, audience segmentation and automation journey design and development.
• High level of literacy for creating written content / communications
• Ability to collaborate and manage relationships with a variety of stakeholders across cross function teams
• HTML and CSS knowledge
• Ability to collect, analyse and interpret data from various sources to use in decision-making
• Knowledge of email marketing best practices
• Experience with iterable favourable
• Demonstrated ability to: o Solve problems and think like a leader o Work independently and as part of a team
o Learn quickly and adapt to changing situations
At Satellite Office, we help businesses build high-performing offshore teams in the Philippines, enabling you to scale quickly, reduce costs, and boost efficiency.
We’re not your typical offshoring provider; we’re your strategic growth partner.
With over a decade of experience and more than 1,800 staff, we’ve helped companies like Send Payments, Uber, Chatime, HelloFresh, King Living, and Pet Circle grow by connecting them with top-tier talent across IT, finance, sales, marketing, operations, customer service, and beyond.
Unlike traditional offshoring or BPO models, with Satellite Office, your offshore staff works directly with you, reporting into your team and aligning with how you work from day one.
We've carefully chosen the Philippines for their strong English proficiency and Western-influenced culture, making communication easy and collaboration feel natural. Watch as your team integrates faster and works as one.
Why should you choose us?
✅ Top talent for any roles, tailored to you
Our expert recruiters source high-quality professionals who fit your exact business needs and culture, whether it's customer service, sales, IT, software development, finance, creative design, digital marketing, or back-office support.
✅ Fully managed, with expert support
We handle all the essentials — HR, payroll, IT, admin, and account management — so you can focus on your offshore team's performance, not paperwork.
✅ Premium office infrastructure
Your remote staff operates from state-of-the-art serviced offices equipped with advanced, reliable network infrastructure, ensuring seamless operations and collaboration.
✅ Hands-on leadership
With dedicated management teams in Australia, the US, and the Philippines, we provide local expertise, strategic insights, and ongoing support to ensure your offshoring journey succeeds.
Ready to see how offshoring can transform your business?
Visit our website or DM us for a free offshoring consultation.
