Posting number: 2026-00176
Department: Social Services
Job classification: Eligibility Specialist I-Merit Systems
Posting type: Open
Categories: Community and Social Services
Eligibility Specialist I:$19.51 - $23.72 Hourly/$1,560.80- $1,897.60 Bi-Weekly
Eligibility Specialist II: $21.54 - $26.18 Hourly/$1,723.20- $2,094.40 Bi-Weekly
Bilingual Incentive! - Candidates who are certified Spanish bilingual are eligible for a 7.5% bilingual stipend.
Ideal Candidate: The ideal candidate for this position will have a strong emphasis on continuous quality improvement; strong work ethic and ability to prioritize assigned work tasks and follow through in a timely manner; excellent listening and strong written and verbal communication skills; excellent customer service skills and initiative; solution based problem solving skills; experience in maintaining cooperative relations and communications with customers, management, and staff; ability to maintain a high standard of professionalism; proficiency in MS Office suite as well as basic knowledge of software and database programs.
The Eligibility Specialist classifications determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiate and process casework through automated systems; identify needs and make appropriate referrals for health, social, and/or employment services; and perform related work as required.
An Eligibility Specialist is not responsible for working with clients to attempt to resolve their personal or social problems, they are responsible to verify and grant eligibility for public assistance. Eligibility Specialists are expected to handle a high volume of deadline driven work which requires them to keep up to date on changes in rules, laws, procedures, etc. that effect processing timelines. Applicants must be able to prioritize, plan and project their work, but at the same time be flexible to changes at any moment, such as unscheduled visits from customers. It is important to understand that the actions you take as an Eligibility Specialist affect the lives of clients and their families
CONTROVERSIAL ISSUES: Eligibility Specialist’s may be required to take actions that conflict with your own values. An Eligibility Specialist must be able to accept customers' differences and interact with them in a non-judgmental manner.
Bilingual Candidates: Translates, interprets and otherwise communicates with members of the Spanish speaking community.
Click the on the job title for full job description: Eligibility Specialist I | Eligibility Specialist II
*Qualifying experience or education may be combined in order to meet the above requirements. When combining education and experience; fifteen (15) semester units or twenty-two and a half (22.5) quarter units equals six months of experience.
License & Special Requirements
A valid Class C California driver’s license or alternative form of transportation may be required for some positions at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
BILINGUAL CANDIDATES:
The department is currently recruiting for multiple vacancies
In addition, Tehama County is establishing an eligibility list to fill future vacancies for an Eligibility Specialist I/II or an Eligibility Specialist I/II - Bilingual, as well as subsequent vacancies, which occur during the life of the eligibility list.
Let Your Opportunities Grow With Tehama County!
Nestled in the northern Sacramento Valley, Tehama County lies approximately midway between Sacramento and the Oregon border. Starting in the snowy Sierras to the east (the highest point is 8,200 ft), the County unfolds onto rolling foothills, excellent range land, and spectacular, flat-topped buttes, and then sweeps down onto the fertile floor of the Sacramento River Valley (elevation at Red Bluff is 341 ft). Tehama County is the central point of widespread recreation and the local recreation opportunities are outstanding with nearby camping, hunting, fishing, golfing, snow skiing, and boating resources as good or better than anywhere in California. The County Seat, Red Bluff, is located on Interstate 5 and the Sacramento River approximately 135 road miles north of Sacramento. Tehama County is a charter county with a board-administrator form of government whose Chief Administrator is selected by a five member Board of Supervisors, who are elected by Supervisorial Districts.
Tehama County employees are dedicated to providing services to the people of this rural community. Our 800+ employees, working in 25 county departments, deliver public safety and protection, public health, community services, and administrative support.
If you are considering employment with Tehama County, our many departments offer the full spectrum of career opportunities including office support, financial, technical, trades, medical, and legal - to name a few. We welcome anyone with a desire to make a difference in the community – whether you are just starting out in the work world, or you are more seasoned in your career.
