Job Description

Apukka Resort Rovaniemi offers unique accommodations, unforgettable experiences, and delicious flavors to guests arriving from around the world. The role of Apukka’s hospitable and professional team is to create the setting and atmosphere for a memorable holiday in Finnish Lapland. At Apukka, new team members are welcomed just as warmly as every guest.

ELF

Apukka Resort Oy is looking for elves for the 2026–2027 season.

As an elf, you are a guide and an entertainer, all in one cheerful package. Your task is to bring joy wherever you and your guests go. You will tell stories and entertain both children and adults during the Santa Claus program. You will work together with other elves and ensure that your guests know where to go and what to do, and that schedules are followed and the program runs according to plan and storyline.

As an elf, you make fairy tales come true. Your most important tools are your performance skills and your ability to immerse yourself in the role. You are a social team player and get along well with children—they are your biggest fans! You are also good at managing groups and have language skills as well as local knowledge.

You are a brave and open-minded person with the ability to throw yourself into the role, take initiative, and adapt when needed. You have strong social skills and rely on common sense in problem situations. You speak fluent English—additional language skills are an advantage. You are an excellent team player, but you are also comfortable working independently. You handle stress well and maintain a magical guest experience even during busy times. You are a positive colleague who helps maintain not only a pleasant work atmosphere but also a festive, storybook-like Christmas spirit.

Before the season begins, we organize an elf training program, where you will learn important skills such as guiding, customer service, and first aid.

At Apukka, we work together with a positive attitude—without compromising quality. We offer a friendly, open, and loyal work community. As an employee, you are part of the Apukka family, where you can develop your skills. As a responsible operator certified by Green Key and Sustainable Travel Finland, we take care of our guests, staff, society, and the environment. Our service promise, “we meet every guest like a friend,” challenges our team every day.

At Apukka, one of Lapland’s leading tourism companies, you will serve international guests. Your work matters—you significantly impact individual travelers’ experiences. If you have a positive attitude and want to provide the best possible service, you are the team member we are looking for.

As an Apukka team member, you will receive:

• A caring work community where you are valued and can grow professionally

• Interesting job tasks

• A reliable employer

• Comprehensive onboarding

• Occupational health services

• Employee benefits, including restaurant services and free transportation on the Apukka bus. You will also be part of Apukka’s performance bonus program and receive ePassi benefits for wellness, culture, and sports

• Work clothing

We expect from you:

• Good English skills

• At least a Category B driving license

• Ability to work under pressure

• Good teamwork skills

• Flexibility

• A customer service mindset and hospitality

• A can-do attitude

You will stand out if you have:

• Additional language skills

• Previous experience in seasonal work or similar roles

• First aid skills

The position follows the collective agreement for the program services sector.

Duration:

• September–October: part-time work

• September–October: part-time November–December: full-time work (part-time work also possible)

• Some elves may have the opportunity to continue until the end of March

Type: Full-time (120 hours / 3 weeks) or part-time as agreed

Working hours: Vary between 08:00 and 23:00, including evening and weekend work, The job is shift-based (two shifts). Work is carried out every day of the week, including weekends.

Salary: 2449,07 € - 2636,81 € / month (full time), 14,23 € - 15,33 € / hour (part-time)

We are already looking forward to your application! In addition to your contact details, we would like to hear about your skills, your previous experience, and what kind of colleague you would be. Please submit your application as soon as possible via the careers.apukkaresort.fi website!

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