Under the general direction of the Director of Operations, the Elevator Program Manager is primarily tasked with managing the Campus Elevator Maintenance Program, including operations, budget, preventative maintenance and renewal coordination. The campus contains 160 elevators, 4 dumbwaiters, and 7 wheelchair lifts. The incumbent will oversee the contract and be the primary liaison with the elevator contract vendor OTIS. The incumbent is expected to oversee yearly maintenance, replacement of obsolete parts, after-hour callbacks, preventative maintenance as well as elevator renewal planning and scheduling. In the likely event of vandalism, misuse, building power failures/rain damage, the incumbent will coordinate repairs with vendors, inform appropriate campus officials and be the primary contact.
Department Overview:
The UCSF Facilities Services Department (FS) is committed to creating an exceptional campus physical environment to support the research, teaching, health care and community service mission of the University. FS employs over 450 professional staff and acts as steward for over $180 million annually in operating and capital funds to achieve its goals in operating and maintaining UCSF. FS is organized into 7 operating units: (1) West Campus/Parnassus Operations, (2) East Campus/Mission Bay Operations, (3) Engineering & Utilities, (4) Infrastructure Programs, (5) General Services (Custodial, Landscape, Waste Management), (6) Customer Service & Technology, and (7) Office of the Assistant Vice Chancellor, including Administration & Communications.
FS adheres to and supports campus wide P.R.I.D.E. values and the Principles of Community, and all FS leaders are expected to create a fair, equitable, safe, and supportive work environment where everyone can do their best work. FS leaders share accountability for the overall success of the operation and strive towards a high-performance work environment. We value innovation, creative problem solving, and diligent follow through.
%
of time
Essential Function (Yes/No)
Key Responsibilities
(To be completed by Supervisor)
30%Yes
Applies advanced concepts in serving as liaison with organization and external agencies regarding safety, access, maintenance, remodeling and construction activities of multiple building occupants / departments and / or buildings with complex needs such as research laboratories.
Works with internal and external agencies / contractors as needed in regards to existing contract terms or to solicit or negotiate contracts.
Serves as liaison with Campus, Medical Center and external agencies regarding safety, access, maintenance, remodel and construction activities as they pertain to elevators by independently monitoring and surveying running status of all elevators, dumbwaiters, and wheelchair lifts both on and off campus. Maintain a database of record on all elevators, scheduled maintenance, modernization and contract compliance.
Assist in other high profile contracts concerning Facilities Services – such as the CBRE Engineering Contract. Interface with the Director/Lead of the contract and assist/support where and when needed.
30%Yes
Coordinates with multiple units throughout the organization to provide a safe and secure facilities environment.
Ensure the safe, efficient and operational management of all Campus Elevators, coordinating maintenance, preventative maintenance and renewal/modernization with the approved UC Systemwide vendor OTIS. Incumbent directs the performance of field management and contractual service operations. The incumbent will work with the appropriate campus departments with regard to transporting research/specialized equipment and hazardous materials disposal.
20%Yes
Provides planning and coordination for construction and alteration of projects on a continuing basis.
Coordinates work crew activities to minimize disruption to building occupants – managing and maintaining communications and relationships to all key customers, including Campus leadership, Schools, UCSF Health, OTIS and other external agencies. The incumbent will troubleshoot customer complaints, solicit customer assessments and track/maintain improvement plans. Coordinates and leads campus shutdown procedures as it relates to elevators, after-hour emergency repairs
20%Yes
Develops budgets for management review to include moves with significant building infrastructure upgrades.
100% (To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)
Required:
Preferred:
