Job Description

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here

Responsibilities

Checks that equipment is in correct inventory bin within ERP system. Starts, tests, replaces or repairs electrical/electronic and mechanical components, primarily on used computer tablets & PCs. Quality Check:Verifies tablet serial number to repair list. Starts tablet or other equipment in accordance with procedures for device activation and shutdown. Charges tablet as needed. Performs analysis on devices for functionality with peripherals such as card readers, USB ports and fingerprint scanners. If repairable, moves to repair inventory bin location in ERP system. If non-repairable, moves to inactive inventory.

Repair:

Replaces or repairs non-functioning parts such as card readers and fingerprint scanners to a refurbished state. Rechecks tablet functionality with all peripherals. Once repaired, moves to imaging inventory bin in ERP and delivers physical tablet to the imaging area.

Other duties as assigned:

Maintains company-required inventory, performance and maintenance records for identified equipment. Performs preventive maintenance functions as directed. May be asked to perform work in other functional areas, clean and organize the work area and take on additional duties as assigned.

Performs work under direct supervision. Handles basic issues and refers more complex issues to higher-level staff. Possesses working knowledge of subject matter.

The US base hourly range for this position is $23.54- 29.48/hr + benefits. While it is uncommon for candidates to be hired at or near the top of the pay range, all compensation decisions are made based on the specific facts and circumstances of each hire. The final offer may vary depending on a combination of factors, including a candidate’s skills, qualifications, experience, and geographic location.

Qualifications

Must be a US citizen. Must be a team player with a positive attitude and focused work habits. Must be able to work extended periods of standing and frequent lifting from 5 pounds up to 30 pounds. Must have exposure to basic electronic testing and repairs and be mechanically inclined. Basic computer knowledge required, including data entry, use of email, Excel and Teams. A 2–4-year degree or certification is a huge plus. ERP knowledge is preferred.

Note to third-party recruiters: IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.