Job Description

Position Electronics Engineer (Houston, Texas)

& Responsibilities

• Perform IQ/OQ on ICP-MS, ICP-OES, EA, and/or TOC analytical instruments.
• Diagnose instruments via remote diagnostic software, provide technical support by phone and email, and perform customer site repairs as needed.
• Re-qualify instrument(s) after maintenance and/or repairs, including running complex compounds for verification; gain training and proficiency to be certified to complete IQ/OQ on products as needed.
• Perform instrument training.
• Verify lab facility pre-installation documentation, run complex organic/inorganic and/or biochemical compounds for performance verification.
• Preventative maintenance, service, troubleshooting, repairs, and installation of instruments.
• Provide accurate and timely feedback to customers and business partners, timely feedback and reports to management.
• Manage service schedules.
• Order anticipated repair parts, maintain appropriate tool kit.
• Help to train new Service Engineers and cross-train other Service Engineers.
• Update CRM and other Information Management systems, finish and submit required service paperwork.
• Follow ISO related quality policies, procedures, and documentation requirements as applicable.

QualificationsMinimum of twenty-four months’ experience working with instruments in field service or working with instruments in a lab; Mass Spectrometry, EA and TOC. Bachelor's Degree or foreign equivalent in Electronics Engineering or related field.

Travel May travel up to 75% US and internationally.

Full-time position

The anticipated pay range for this role is $98,654-118,654 per year. Exact compensation may vary depending on the education, skills, and experience each candidate brings to the role.