Job Description

Electronic Trade Desk Analyst (FXGO)
Location
New York
Business Area
Sales and Client Service
Ref #
10051506

Description & Requirements

What’s the Role?

Join our team in New York, Bloomberg’s Global Headquarters, as part of the Electronic Trade Desk, supporting clients trading Foreign Exchange (FX) electronically via FXGO

You will play a critical role in delivering high-quality, real-time support to a diverse global client base. Acting as a trusted partner, you will provide thoughtful, accurate solutions to client queries while leveraging your understanding of both buy-side and sell-side FX workflows.

The service you provide is a core part of Bloomberg’s value proposition and directly impacts client experience, product adoption, and retention.

What You’ll Do

• Deliver exceptional client service to drive satisfaction, retention, and adoption of the FXGO product suite
• Lead client engagements including training sessions, onboarding support, and workflow consultations
• Partner with Sales, Product, and Engineering to escalate issues, influence product development, and improve client outcomes
• Manage projects and initiatives that enhance client experience and operational efficiency
• Build trusted relationships with a broad client base including banks, hedge funds, asset managers, corporates, and vendor partners

Our Team

We provide 24/5 global support to Bloomberg Terminal users, working across all segments of the FX market, including buy-side and sell-side institutions, corporate treasuries, and third-party platforms.

Our team operates in a fast-paced, real-time environment, supporting clients across the full trade lifecycle, from execution to post-trade workflows, while also resolving technical issues and driving product adoption.

We are known for being a calm, reliable voice in volatile markets, helping clients make faster, more informed decisions using Bloomberg tools.

You will collaborate closely with Electronic Trading Sales, Implementations, Product, and Engineering teams, as well as cross-asset Enterprise Services groups and shared platforms such as VAULT, BTCA/RHUB, and TOMS. This role offers deep exposure to electronic trading and the opportunity to build strong internal and external networks.

You’ll Need To Have

• 2 to 5 years of experience in Foreign Exchange, within Client Services, Trade Support, or Middle or Back Office functions at a buy-side, sell-side, or corporate treasury
• Experience with single or multi-bank FX trading platforms strongly preferred
• A Bachelor’s degree or equivalent
• Authorization to work full-time in the U.S. without current or future visa sponsorship

We’d Love to See

Strong communication and presentation skills
You communicate clearly and confidently with clients and internal stakeholders. You are comfortable delivering presentations and training sessions. Spanish and or Portuguese is a plus.

Ability to prioritize in a fast-paced environment
You can manage multiple workstreams, including client support, training, and projects, while staying organized and adaptable.

Analytical and technically curious mindset
You approach problems with structure and curiosity. You are proficient in Excel. Familiarity with Python, SQL, or similar tools is a plus.

Ownership and drive
You take initiative, follow through, and proactively identify opportunities to improve processes and client experience.

Client-centric and collaborative approach
You build trust, handle escalations professionally, and thrive in team-based environments.

Curiosity and interest in emerging technologies
You are interested in leveraging AI and new tools to improve workflows, productivity, and client outcomes.

Salary Range = 100,000 - 130,000 USD Annual + Benefits + Bonus
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.

We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.

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