ADI Resourcing

Electronic Sales-Customer Service - Voice, Email, Backoffice-TH + EN (B2)

ADI Resourcing  •  Bangkok, TH (Onsite)  •  2 months ago
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Job Description

Role : Electronic Sales-Customer Service - Voice, Email, Backoffice
Location : Bang Na, Bangkok

Date of Joining (Start date): 22nd March

Project Industry: Electronic Sales

Task: Voice, Email, Backoffice

Requirement:

TH + EN (B2)

Service minded

Preferred Bachelor

Days -off : 2 days, depending on schedule.

Shift - 24-7 (14:00/ 22:00)

Budget : 22,000 THB //Meets KPI 1,000/M//Meets Attendance 750 /M


Excellent Communication in English ( B2)

  • Greet and handle multiple types of calls from members, businesses, etc. in a friendly and professional manner
  • Handle inbound calls focusing on customer retention
  • Explain products and/or services to up sell and cross sell to new and current customers
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Maintain basic knowledge of client products and services
ADI Resourcing

About ADI Resourcing

THAILAND - INDONESIA - VIETNAM - PHILIPPINES - INDIA - MALAYSIA - SINGAPORE - MYANMAR - USA

ADI team is one of the leading staffing company with over 14 years of experience providing complete staffing and talent management solutions to global and local companies in Asia. Our comprehensive staffing service offers a proactive solution-driven response to our clients and candidates with extensive expertise in specialized IT Staff Outsourcing, Permanent & Contracting Recruitment, Contract Management and Payroll Service with immense professionalism

Building on our success we are now operating in Nine Southeast Asian countries Thailand, Indonesia, Vietnam, Philippines, India, Malaysia, Singapore, Myanmar and USA with highly proficient expertise that possesses invaluable market insight and a deep understanding of their respective fields.

ADI comprises a passionate team supporting more than 1000+ clients and partners with a large employee base of 1201+ Outsource Staff (IT Programmers, System Analyst, Project Managers, Business Analyst, and Others). We believe our employees are our true strength and together with our customers we achieve the corporate objectives by providing tailored and effective solutions to meet the needs of our HR business partners.

We have the knowledge and expertise to fully address the demands of staffing in the Information Technologies, Banking & Finance, Administration, Management, Telecommunication, Oil & Gas, and Pharmaceutical sectors.

ADI prides itself on a continued commitment to delivering the highest levels of service and provide the right people at the right time with the right skills.

THAILAND - INDONESIA - SINGAPORE - INDIA - PHILIPPINES - MALAYSIA – VIETNAM - MYANMAR - USA

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Bangrak, TH
Year Founded
2010
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