Job Description

The 2nd Shift Electro-Mechanical Technician at Wow Bao is responsible for the installation, repair, and maintenance of electrical, mechanical, and hydraulic systems within the manufacturing environment. This role requires diagnosing and troubleshooting issues using tools such as multimeters, ohmmeters, oscilloscopes, and hand/power tools. The technician performs scheduled preventive maintenance to maximize equipment uptime and minimize downtime, while ensuring safety and accurate documentation. Collaboration with other departments and continuous learning are key aspects of this role.

What we look for:

• Solution oriented: Where some see problems, you think through solutions & translate high-level goals into actionable plans.
• Self-starter: a bias towards action and can thrive in a fast-paced constantly changing environment.

• Forward thinking: you see around corners & are always thinking of ideas on how to help improve processes.

Innovative. Fast Pace. Growth.

Wow Bao has once again been recognized as a 2023 Fast Casual Top 100 Movers & Shakers! Ranked no. 1 in 2019 and 2022, we are the only brand to have taken home the honor more than once. This year we were privileged to be ranked no. 4, and the leading Asian fast-casual concept.

At Wow Bao, we believe that every day deserves a big, bold serving of WOW. So we’ve made it our mission to shake up the sea of sameness and bring a fresh, exciting new spin to the fast-casual experience. Join the fastest growing Asian virtual kitchen concept in the US! Our virtual kitchen concept has launched 600+ locations and is growing rapidly. Our retail/grocery business is also experiencing unprecedented growth - our Frozen Bao and Potstickers will be in thousands of grocery stores across the US by the end of 2023.

Wow Bao is an innovative Asian fast casual restaurant that fuses superior hospitality and industry leading technology to deliver signature flavors “at the speed of life.” Our menu features rice bowls, pan-seared potstickers, dumplings, soups, and our iconic Bao – steamed hot Asian buns with a variety of savory and sweet fillings. We foster a culture of caring. Whether it’s our guests or our employees, we put people first. We strive to inspire, to motivate, and to appreciate one another every day. We live by the golden rule and treat everyone with kindness, empathy, respect, and a healthy dose of humor. We take our work, not ourselves, seriously.

Requirements

• Troubleshoot and repair electrical, mechanical, and hydraulic systems in manufacturing equipment.
• Install and maintain components such as switches, circuits, motors, and other machinery.
• Perform preventative maintenance tasks to avoid breakdowns and minimize downtime.
• Use hand and power tools, as well as computers and software, to examine and fix issues.
• Maintain accurate documentation of all maintenance work performed and inventory of spare parts.
• Operate machinery during test runs and inspections to ensure proper functionality.

• Collaborate with other departments to determine solutions to complex issues.
• Identify potential safety hazards and take appropriate measures to prevent accidents.

• Follow established safety procedures and regulations at all times.

• Assist with the installation, setup, and calibration of new equipment or upgrades.
• Train new technicians and operators on the proper use and maintenance of machinery.
• Stay updated on industry trends and new technologies to improve efficiency and reduce costs.

ADDITIONAL REQUIREMENTS:

• Experience in food manufacturing is a plus.
• Experience with 480V 3-phase, 240V 3-phase, and 110V single-phase electrical systems.
• Experience with TIG and STIG welding is preferred

PHYSICAL DEMANDS:

• Must be able to work 2nd Shift hours
• Full-time position based at the Forest City, NC food manufacturing facility
• Occasional overtime, including weekends, may be required based on production schedules
• Must be able to access and navigate all areas of the production facility
• Frequent standing, walking, bending, and lifting up to 50 pounds at a time
• Ability to work in various environments including cold environments for extended periods
• Use of protective equipment such as gloves, safety glasses, and ear protection
• Manual dexterity for handling tools and parts

Benefits

• Health Insurance (medical, dental, vision)

• 401(k) Retirement Plan

• Voluntary life insurance

• Voluntary disability insurance

• Paid Time Off
• Employee Discount Programs with Perkspot and Working Advantage

• We foster a culture of CARE

This position is a Mon - Friday 2nd shift position, work times could be flexible based on business needs