We are seeking an experienced and motivated Residential Electrical Manager to lead our residential electrical operations team. This position is responsible for overseeing field electricians, managing residential installation and service projects, ensuring code compliance, maintaining high customer satisfaction, and driving team performance. This role bridges the gap between office and field, focusing on team leadership, client satisfaction, and job profitability.
The ideal candidate is a strong leader with extensive residential electrical experience, excellent communication skills, and a commitment to safety, quality, and efficiency.
Salary - $90,000 to $100,000
Key Responsibilities:
Lead, coach, and manage a team of field service technicians.
Schedule service calls, installations, and maintenance jobs efficiently and fairly.
Monitor job progress, ensuring quality work, safety compliance, and customer satisfaction.
Maintain strong relationships with clients, addressing service concerns promptly and professionally.
Implement service policies, procedures, and quality control standards.
Manage parts inventory, equipment tracking, and fleet maintenance.
Analyze service metrics and prepare reports for senior management.
Assist in hiring, onboarding, and performance evaluations of technicians.
Coordinate with sales and project teams to ensure smooth transitions and communication.
Ensure compliance with all relevant industry codes, safety regulations, and company policies.
Qualifications:
Benefits:
Harris is Dedicated to Making Our Customers Happy.
Our team provides a variety of whole-home comfort solutions. No matter what your home is facing, Harris can handle it in no time. We hire and train our team to tackle the most problematic issues your plumbing, heating, air, electrical, and more face.
We ensure our technicians are experienced and continually educate themselves on new technologies and techniques to ensure we’re on top of the changing trends in our industry.
This helps us make better recommendations and provide top-tier service no matter why you scheduled service with us.
Harris guarantees peace of mind for all services performed. We offer same day services for emergencies, and with over 30 years of experience, there’s no one else in New Jersey, Pennsylvania, or Delaware to trust in your home.
Here’s why:
🔹Deliver top-notch, 5-star service every time
🔹Quality service and fast response times
🔹Provide upfront, honest pricing on all services
🔹Same day service offered
🔹30+ years of experience in home services
