Job Description

TOWN OF APEX

invites applications for the position of:

Electric Technical Services Supervisor

EXPECTED HIRING RANGE: $95,765.28 - 117,293.31

WORK LOCATION: 2850 Milano Avenue, Apex, NC 27502 USA

SCHEDULE: Monday - Friday, 7am - 3:30pm

POSTING CLOSING DATE: November 30, 2026 at 5pm

Are you an experienced electric utility professional ready to lead critical technical programs that keep our community powered safely and efficiently? The Town of Apex is seeking an Electric Technical Services Supervisor to guide a skilled team overseeing advanced metering, load management, solar integration, and substation maintenance. If you bring strong technical expertise, proven leadership, and a commitment to reliable service, consider joining Team Apex!

HOW YOU’LL MAKE AN IMPACT:

Performs difficult technical and supervisory work leading a group of electric technical services specialists engaged in the Town’s meter testing, CT metering, Solar metering, load management, and substation maintenance programs, special projects and promotes participation in the load management program.This position reports to the Electric Technical Service Manager. Requires little or no direction on work subject only to policy or strategic guidance.Supervision is exercised over subordinate personnel.

HOW YOU WILL CONTRIBUTE:

• Supervises and participates in a variety of skilled and technical tasks associated with the electric substation, distribution metering and load management customer program devices.
• Trains and coaches employees on the crew; conducts performance evaluations and provides input into disciplinary actions when needed; may participate in candidate interviews.
• Tests, calibrates, programs, and repairs all single-phase, poly-phase, solid state, reactive, totalizing, and multi-function meters and devices before they are installed in the field.
• Follows the metering program procedures and work practices; works with other departments to achieve compliance with the NESC and OSHA established standards.
• Installs and maintains Town owned metering equipment such as bases, voltage transformers, current transformers, and cabinets.
• Creates and carries out electronic services orders for meter calibration and change out cycles.
• Maintains records on meter data, installation, and accuracy.
• Installs and replaces Smart Grid devices such as Energy-Axis meters.
• Installs and maintains electric temporary power boards used for festivals and special events.
• Performs load management device audits, thorough inspections, makes necessary repairs, and promotes load management to customers.
• Serves as the single point of contact for customers, contractors, and HVAC technicians doing work on or with Load Management switches on the Town’s electric system; contactsapartment complex managers to inquire about upgrading systems, as well as managing licensed electricians as necessary; serves as the single point of contact for electric appliance rebates by ensuring that appropriate physical connections have been made in the field to deserve appliance rebates.
• Arranges and conducts training of HVAC technicians regarding the proper way to install and troubleshoot potential Load Management problems.
• Investigates power diversions; responds to customer problems and requests such as abnormal usage.
• Performs tests and patrols of Town substations and equipment, including battery testing, relay programming and interrogation, transformer oil test sampling, trip testing, breaker, recloser and circuit switcher operational testing, and work related to installation, maintenance, and operation of SCADA equipment and systems; installs, maintains and administers substation security systems; performs “if” testing.
• Performs switch operations with hot sticks in substations on energized equipment.
• Installs, tests, maintains, and operates multi-mode fiber optic installations in substations.
• Installs, tests, maintains, and operates substation camera surveillance systems.
• Keeps abreast of the latest safety laws, rules, techniques, and methods pertaining to metering, load management switch, and substation work.
• Is available to support electric operations during storms or major system emergencies May serve on-call to assist in distribution system maintenance or other division needs.
• WHAT SETS YOU UP FOR SUCCESS:
• Position requires a High School Diploma or GED and a minimum of five (5) years of experience, or an equivalent combination of education and experience.
• WHAT SETS YOU APART:
• Electric Meter School certification is required or able to be obtained within the first year.
• Enrollment in ElectriCities Substation Apprenticeship Program if available.
• GET TO KNOW APEX:
• Known as "The Peak of Good Living", the Town of Apex is a rapidly growing Wake County municipality with a current population of more than 84,000 and has been ranked as one of Money Magazine's Best Place to Live in America. Our current workforce is comprised of over 740 full-time employees and over 125 part-time/seasonal staff. Our Human Resources Department - with the support and confidence of Town leadership - is committed to providing best-in-class HR programs for our employees, with a mission to create a culture of empowerment and accountability that maximizes individual and organizational potential. We offer a generous benefit package and have a highly competitive compensation program. More than that, the Town is an awesome place to work, as evidenced by the high job satisfaction rating received in the last employee opinion survey conducted with our employees.
• BENEFITS THAT SUPPORT YOU:
• Not only is the Town "The Peak of Good Living", but it's also a great place to work! We strive to "reach the peak" of being an employer of choice by providing competitive salaries and excellent benefits, including:

· Free or low-cost medical, dental, vision, and life insurance for employees

· 5% contributions to the NC401(k) retirement plans (no matching required)

· Participation in the Local Government Employees' Retirement System (LGERS)

· Traditional sick and vacation leave

· 80 hours Peak Paid Time Off per year

· $1,200 Peak Lifestyle Benefit to pay for health and wellness activities (after completion of probation)

· 8 weeks of Paid Parental Leave

· 3 weeks of Paid Caregiver Leave

· Bereavement leave

· 13 paid holidays

· Longevity pay

· Tuition assistance

· Expansive wellness program, and more!

KEEP IN MIND:

Providing a safe work environment for our employees is a top priority, therefore all new hires must successfully complete a pre-employment drug test, post-offer functional testing (if required by position), background verifications including references, criminal record and driver's license check prior to employment. Some positions may also require SBI fingerprinting as part of the background screening process.

The Town of Apex provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, sex, race, color, religion, national origin, disability, political affiliation or marital status, veteran status, or genetic information.