Job Description

Fayetteville Public Works Commission is seeking a skilled Electric Meter Service Technician to support the installation, testing, maintenance, and troubleshooting of commercial and industrial electric metering systems. This position specializes in instrument-rated metering using current transformers (CTs) and related equipment while supporting the reliable delivery of electric service throughout the community.

The successful candidate will work with energized and de-energized distribution, transmission, and generation equipment, investigate meter-related issues and service abnormalities, respond to outages, and provide technical expertise for complex metering installations and repairs. Extended hours, emergency standby, and call-back availability are required.

Key Responsibilities

• Install, test, maintain, and troubleshoot commercial and industrial electric metering systems.
• Install and maintain current transformers (CTs), voltage transformers, meters, and associated wiring.
• Investigate metering issues, power outages, service abnormalities, and equipment failures.
• Troubleshoot and repair high-current, high-voltage instrument-rated meter services.
• Read commercial and industrial electric meters and perform meter testing activities.
• Assist line crews and substation personnel with transmission, distribution, and generation equipment.
• Perform emergency repairs and service restoration activities during outages.
• Work on both overhead and underground electric services.
• Operate bucket trucks, meter testing equipment, CT testing equipment, and power quality monitoring devices.
• Create, track, dispatch, and complete work orders and service requests.
• Prepare reports, logs, and supporting documentation.
• Provide technical assistance regarding meter services and customer account issues.
• Safely work on energized electrical services and equipment when required.

Minimum Qualifications

Candidates must meet one of the following combinations:

• Graduation from a two (2) year accredited college/technical school with a degree or certification in engineering/ electronic/electrical technology and a minimum of two (2) years of experience as an electric CT meter tech, service lineman, or related field working in/for an electric utility; OR
• Graduation from high school or possession of high school equivalency diploma and a minimum of four (4) years of progressively responsible experience as defined above; OR
• An equivalent combination of education, training, and experience.

Preferred Knowledge & Skills

• Experience with commercial and industrial electric metering.
• Knowledge of instrument-rated metering and current transformer (CT) installations.
• Understanding of electrical theory and utility operations.
• Experience working on energized electrical systems.
• Ability to read and interpret electrical schematics and wiring diagrams.
• Knowledge of meter forms and their proper application.
• Experience using CT test equipment, meter test standards, and power quality recording equipment.
• Familiarity with overhead and underground electric distribution systems.
• Strong troubleshooting and critical-thinking skills.
• Ability to communicate technical information effectively.
• Moderate computer skills and experience using utility work management systems.
• Strong problem-solving, organizational, and customer service skills.

Additional Requirements

• Must obtain and maintain a North Carolina Class A Commercial Driver's License (CDL) within six (6) months of employment.
• Must maintain required safety certifications and training.
• Must remain current on industry practices through ongoing training and professional development.
• Ability to work extended hours, emergency standby assignments, and call-back situations.
• Ability to perform the essential functions of the position.

Why Join PWC?

• Competitive pay and comprehensive benefits
• Opportunity to work with advanced commercial and industrial metering technologies
• Career growth within a public power utility
• Hands-on technical work supporting critical electric infrastructure
• Meaningful work serving the Fayetteville community

If you have electric utility experience and a strong technical aptitude for metering, troubleshooting, and customer service, we encourage you to apply and join our Electric Services team.

EMPLOYER’S RIGHTS: This job description is general and illustrative of the kind of duties required of this position. It is not exhaustive and does not contain a detailed description of all the duties that may be assigned to the incumbent occupying this position.

• Applicants must be currently authorized to work in the United States on a full-time basis.
• PWC does not offer employment-based visa sponsorship now or in the future.

Grade 407 $26.26-$34.59 Hourly

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