Job Description

Job Family

EBO Training (India)

Travel Required

Up to 25%

Clearance Required

None

What You Will Do

• Write and develop Standard Operating Procedures (SOPs) for assigned projects.
• Evaluate tasks and training needs to design, develop, and deploy eLearning content.
• Create engaging learning activities and compelling course content that enhances retention and transfer of knowledge and skill.
• Collaborate with subject matter experts to conduct learner analysis and identify training needs.
• Determine learning objectives and instructional strategies by leveraging relevant taxonomies.
• Visualize instructional graphics, the user interface, and the finished product.
• Apply tested instructional design theories, practice, and methods.
• Develop exercises and activities that enhance the user interactivity and learning experience.
• Determine criteria used to gauge learner performance and develop assessment instruments.
• Maintain project documentation and course files

What You Will Need

• Only Grade III and Grade IV employees in Guidehouse India - Healthcare segment with at least 2 year in the Organization are eligible to apply.
• Good knowledge in US Healthcare Revenue Cycle Management concepts
• Excellent written and verbal communication skills
• Excellency in Grammar and Punctuation
• Resourceful, detail oriented, excellent organization skills, and demonstrated ability to multi-task and meet deadlines.
• Proficient in MS Office
• Motivation to learn and strong work ethic are necessary.
• Strong analytical and research skills
• Editing and Proof-reading skills
• Strong attention to detail
• Time management

What Would Be Nice To Have

• Prior experience in SOP writing, review, or process documentation
• Ability to simplify complex processes into clear, user-friendly steps
• Familiarity with document version control and change management practices
• Understanding of compliance, quality, or audit documentation requirements
• Exposure to process mapping, workflow analysis, or gap identification
• Ability to work with SMEs and manage multiple projects
• Familiarity with authoring tools such as Articulate Storyline, Rise, or Captivate

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.