Job Description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

The Client Development Manager is responsible expanding external partnerships with financial institution servicing organizations that resell a white labeled version of Elan’s agent program. This role drives partner production, sales execution, and program performance by acting as the primary business owner for assigned servicing organizations.

Success is measured through market adoption, pipeline growth, production results, and overall program adoption.

The role requires close collaboration with external sales and business development teams, as well as strong cross functional coordination with internal stakeholders including risk, finance, operations, and technology.

Key Responsibilities

Partner Sales & Business Development (80% of role)

• Serve as the primary point of contact for assigned external partners, managing day‑to‑day opportunity development.
• Engage with external program sales team on opportunity specific needs to improve/boost sales process forward
• Partner with external sales and business development teams to review pipeline health, forecast production, and assess performance against goals.
• Collaborate with partners to develop and execute short‑ and long‑term sales strategies, including production targets, market segmentation, and prioritization.
• Support the creation and refinement of partner‑specific sales messaging, value propositions, and go‑to‑market approaches.
• Identify growth opportunities within existing partnerships and recommend strategies to drive increased adoption, volume, and profitability.

Program Execution & Partner Onboarding (20% of role)

• Facilitate end‑to‑end onboarding process for new partners including data collection, contract coordination, due diligence, and readiness assessments.
• Ensure partners understand program requirements, timelines, and performance expectations.
• Coordinate training and enablement efforts for external sales teams, including product knowledge, process education, and best practices.

Success Factors

• Ability to build trusted, executive‑level relationships with external partners.
• Strong influence and negotiation skills, with the ability to drive outcomes without direct authority.
• Structured, proactive approach to managing multiple partners and priorities.
• Demonstrated ability to balance strategic thinking with hands‑on execution.

Basic Qualifications

• Bachelor’s degree or equivalent experience.
• Eight or more years of relevant experience

Preferred Skills & Experience

• 5+ years of experience in financial institution sales, client management, partnership management, or business development.
• Strong executive presence with the ability to communicate effectively with senior leaders, both internally and externally.
• Proven knowledge of sales management practices, pipeline management, and partner engagement models.
• Experience working within or with financial institutions, fintechs, or consumer lending products.
• Strong understanding of competitive landscapes and the ability to perform market and competitive analysis.
• Demonstrated leadership, organizational, and relationship‑management skills.
• Excellent written and verbal communication skills, with the ability to present complex information clearly.
• Experience enabling or supporting sales teams
• Problem solving mindset
• Comfortable with ambiguity/building processes
• Familiarity with Salesforce and MS Office Products
• Ability to travel once per month at most

Location Expectations

This role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.