WKS Restaurant Group

EL Service Assistant

WKS Restaurant Group  •  Phoenix, AZ (Onsite)  •  4 months ago
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Job Description

Position Purpose:

Maintains sanitation of entire dining room area and exterior of restaurant. Supports total guest satisfaction by attending to guests’ needs in a timely and courteous manner.

Placement in the Organization:

Reports to Assistant and General Manager.

Responsibilities/Duties/Activites:

  • Follows company food handling and safety procedures.
  • Cleans exterior of restaurant including windows, doors, parking area, and trash corral. Keeps exterior area, including landscaping, free of litter.
  • Cleans interior of restaurant including restrooms, windows, walls, floors, and ceiling vents.
  • Cleans tables, chairs, and condiment holders within 1 minute after guest leaves.
  • Collects trays and carries to back kitchen area; cleans and sanitizes tray according to company standards.
  • Removes all trash and cleans and sanitizes trash receptacles.
  • Stocks condiments, utensils, and ice machine.
  • Helps guests with any “at table” problems such as cleaning spills or obtaining extra condiments. Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest questions.
  • Cleans, stocks, and maintains salsa bar to company standards.
  • Table touches utilizing condiment tray every 15 minutes.
  • Assists in training new service assistants.
  • Periodically performs additional duties as assigned by direct supervisor.

Qualification Standards:

  • Must have sufficient mobility to move or operate in work area.
  • Must meet government regulation pertaining to health risk concerns about food handling.
  • Reaches, bends, stoops, scrubs, lifts, and wipes.
  • Must be able to communicate with guests.
  • Must be able to work both indoors and outdoors
  • Empties trash bags weighing up to 40 lbs.
  • Must be able to observe an ensure product is prepared and presented to company standards.
WKS Restaurant Group

About WKS Restaurant Group

WKS Restaurant Group is a licensed franchisee of El Pollo Loco, Denny's, Wendy's, Krispy Kreme Doughnuts, and Blaze Pizza.

We currently operate 381 restaurants across 19 states.

At WKS Restaurant Group we know our success begins with a satisfied guest. Our primary goal is to make certain every customer has an outstanding experience every time they visit one of our restaurant locations.

We're not just in the restaurant business, we're in the people business. It's the people we employ that make the restaurant business work. We place a great deal of value in our loyal employees. That's why we make every effort to promote from within.

WKS Values

INTEGRITY It builds trust

LOYALTY Creates long term relationships

WINNING Through consistent execution

SERVICE Is our passion

TEAMWORK Is the foundation for our success

WKS Mission Statement

We win by making our guests happy and our people more successful than they ever thought possible. We help good people learn to lead, serve, and make a difference.

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Cypress, CA
Year Founded
1987
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