Virbac

Ejecutivo de Servicio al Cliente de Exportaciones

Virbac  •  Guadalajara, MX (Onsite)  •  2 days ago
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Job Description

Experiencing together a unique human adventure

Animal health is key to the health of the planet. Working at Virbac means taking part in a unique human adventure in which the engagement of each individual contributes to its evolution. Encouraging internal mobility between positions and countries, offering individual development plans and building a partnership based on trust between managers and employees are as many perspectives of motivation for our teams. We also offer them a work environment conducive to exploring new territories and balancing their professional and personal lives. Finally, fostering their engagement to animal health also means listening to them and helping them to acquire new skills, preparing them for the challenges of tomorrow and encouraging them to contribute to an ever more responsible approach to our business.

Garantizar la máxima satisfacción de los clientes internacionales mediante la atención proactiva de los pedidos de exportación y un canal de comunicación directo y transparente. La posición actúa como el enlace estratégico para brindar soporte y solución a incidencias o quejas, trabajando en estrecha coordinación con los equipos de Planeación, Calidad, Comercio Exterior, Almacén y Logística para asegurar la excelencia en el servicio.

PERFIL

Escolaridad:Licenciatura terminada

Carreras afines:Administración, Comercio Exterior, Relaciones Internacionales o disciplinas económico-administrativas relacionadas.

EXPERIENCIA

  • Gestión de Pedidos (Order Management).
  • Gestión de Inventarios (criterios FEFO, lotes y caducidades).
  • Conocimientos en Comercio Exterior.
  • Manejo de indicadores clave de rendimiento (OTIF, Fill Rate, CSAT, NPS).
  • Análisis de información, diseño de tableros y uso dePower BI
  • Dominio de sistemas ERP y herramientas de Microsoft Office.

COMPETENCIAS

  • Impulsar el Rendimiento y Resultados

  • Impulsar la Innovación
  • Enfoque en el Cliente
  • Agilidad de aprendizaje
  • Colaborar con Otros
  • Optimizar el talento

BENEFICIOS

  • GMM
  • Seguro de Vida
  • Vales de Despensa
  • Fondo de Ahorro
  • Plan de Pensiones
  • 30 días de Aguinaldo
Virbac provides numerous career opportunities, thanks to the diversity of its jobs and their international dimension.
Joining Virbac means joining dynamic teams ambitious for success.
Add Your Talent to Ours!
Virbac

About Virbac

Caring for animals together

At Virbac, we are constantly exploring new ways to prevent, diagnose and treat the majority of animal pathologies. We develop care, hygiene and nutrition products to offer complete solutions to veterinarians, farmers and pet owners around the world. Our purpose: advancing the health of animals with those who care for them every day, so we can all live better together.

- 1,397 M€ sales (+7.5% at constant exchange rates and scope compared to 2023)

- 62% of Virbac’s sales 2024 come from companion animal sector and 38% from farm animals sector

- More than 60% of sales outside Europe

- 6,400 employees within the Group

- Production sites in 12 countries

- Sales subsidiaries in 35 countries

- R&D centers on 5 continents

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Industry
Chemicals & Materials
Company Size
5,001-10,000 employees
Headquarters
Carros, FR
Year Founded
Unknown
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