The purpose of this role is to be responsible for daily moderation of all messages on the message boards, chat rooms and/or messaging applications. Checking for inappropriate content and modifying and/or deleting messages that are in breach of the moderation guidelines.
Principales funciones:
Gestión de casos SAC en redes sociales.
Actualizar documentos deFAQsy protocolos de atención.
Aplicación de protocolos y documentos de respuesta.
Escalamiento de casos según complejidad.
Registro y seguimiento de casos gestionados.
Location:
Santiago
Brand:
Dentsu Creative
Time Type:
Full time
Contract Type:
Permanent
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.
