Job Description

Closing Date

2026-10-12

Environmental Information Regulations (EIR) Administrator

Location : Hybrid working, with two days per week at our Durrington office. Tuesday is the team day, with flexibility around the second office day.

Contract type : 3-month fixed-term contract

Hours : 37 hours per week, Monday-Friday

Salary : Up to £35,000 per annum, pro rata, depending on skills and experience

About the role

We're looking for an Environmental Information Regulations (EIR) Administrator to join our ESG team and support the management of environmental information requests across Southern Water.

This is a great opportunity for someone looking to try something new, broaden their experience and gain exposure to information governance, compliance and regulatory work. You'll play a key role in ensuring requests are logged, tracked and progressed within statutory timescales, while working with teams across the business to gather information, maintain accurate records and prepare draft responses.

The role would suit an organised administrator who enjoys working with information, managing competing deadlines and building effective relationships. Previous EIR or Freedom of Information experience is not essential. We'll support you to build your knowledge and confidence in this specialist area.

For an internal applicant, this could be a valuable short-term development opportunity. For an external applicant, it offers a varied temporary assignment and the chance to gain experience within a highly regulated industry.

What you'll be responsible for

• Managing the administrative processing of EIR requests, ensuring they are logged, tracked and monitored through to completion.
• Supporting compliance with statutory deadlines by coordinating actions and following up with stakeholders across the business.
• Gathering information from teams and maintaining regular communication regarding outstanding requests.
• Preparing draft correspondence, responses and disclosure packs for review by senior colleagues and Legal Services where required.
• Maintaining accurate case files, records and audit trails to support compliance and reporting requirements.
• Supporting Internal Reviews, ICO enquiries and complaint investigations through the collation of relevant information and documentation.
• Producing routine compliance reports and management information.
• Assisting with the development and maintenance of guidance materials, templates and team procedures.
• Providing administrative support for awareness activities and training sessions.

What you'll bring to the role

Essential

• Strong organisational and administrative skills.
• Excellent attention to detail and accuracy.
• Effective written and verbal communication skills.
• Ability to manage multiple tasks and prioritise competing deadlines.
• Good stakeholder relationship and communication skills.
• Ability to follow procedures and apply guidance consistently.
• Experience working in an administrative, information governance, records management or customer service environment.
• Experience handling information and maintaining accurate records.
• Proficiency in Microsoft Office applications and record management systems.

Desirable

• Experience supporting Environmental Information Regulations (EIR), Freedom of Information (FOI), compliance or information governance activities.
• Awareness of the Environmental Information Regulations 2004.
• Understanding of records management, information governance and data protection principles.
• Experience working within a regulated industry.

About Southern Water

Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability and service excellence. With £7.8bn planned investment for 2025-30, this is an exciting time to join a business committed to delivering a generational shift in the way water services are managed.

Our mission is to protect and enhance life through water, and we need passionate people to help us achieve it. If you're excited by the opportunity to develop new skills, contribute to meaningful work and gain experience in a specialist area, we'd love to hear from you.

You don't need to meet every criterion to apply. If you have transferable skills and are keen to learn, we encourage you to submit an application.

Our commitment to diversity

We welcome applicants from all backgrounds, identities and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.

Additional information

Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting.

If a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.