Job Description

EHR SYSTEMS ADMINISTRATOR

Chileda's mission is to improve the quality of life for individuals with cognitive and behavioral challenges. Chileda's goal is to help students increase their appropriate social behaviors and develop independent living skills, through an enriched learning environment and individualized behavior programming. Chileda's population includes children and young adults with special needs including Autism, Attachment Challenges, related developmental delays, and intensive behavioral needs.

SUMMARY: The EHR Systems Administrator serves as the primary administrator for our EHR systems. They manage, maintain, and optimize our electronic health record systems to ensure efficient, secure, and compliant systems that meet our operational needs. They are responsible for collecting, cleaning, and interpreting data to help Chileda make informed data-driven decisions through building forms, dashboards, models, visualizations, and reports. The ideal candidate will have strong communication skills and the ability to collaborate across multiple levels of the organization. They will manage multiple projects and committees that require creative problem-solving and attention to detail to meet our unique needs.

REQUIRED EDUCATION & EXPERIENCE:

• Bachelor's degree in MIS, Programming, Computer Science, or an adjacent area with a focus on BI, SQL, and data engineering/modeling
• 1-3 Years Experience in a similar role, 4+ years preferred.
• Experience in a healthcare-related organization is preferred.
• Detail-oriented self-starter with a commitment to accuracy and integrity.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

GENERAL HOURS OF DUTY: The standard hours for this role would be between the hours of 8:00 am – 4:30 pm, Monday through Friday.

REPORTS TO: Director of Information Technology

JOB DUTIES:

• Collaborate with department leadership to understand system needs and provide analytical support.
• Implement and maintain security controls and compliance measures
• Develop technical documentation and standard operating procedures
• Document system configurations, reporting processes, workflows, and procedures to minimize key-person risk and ensure continuity.
• Coordinate with vendors for system upgrades, integrations, and troubleshooting
• Gather detailed technical requirements to design and develop data structures supporting BI solutions from start to finish.
• Collect, clean, and validate data from multiple sources to ensure accuracy and reliability.
• Analyze complex datasets using statistical methods and analytical tools (e.g., Excel, SQL, Power BI, Yellowfin BI).
• Develop dashboards, reports, and visualizations using BI tools such as Yellowfin BI or Power BI.
• Translate data findings into clear, actionable insights for leadership across departments.
• Monitor and maintain data quality, integrity, and compliance with organizational policies.
• Identify opportunities for improvement and automation in workflows.
• Maintain and improve existing data collection tools, including flows and forms.
• Assist with other job tasks as directed by the Director.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the Job Duties of this position. The person in this position needs to occasionally walk about inside the office to access file cabinets, office machinery, and conference rooms. There is constant use of hand/fingers to operate a computer, and frequent use to operate phones, and other office equipment. Must be able to talk and hear to communicate with and exchange information with co-workers.

WORK ENVIRONMENT: Work is generally performed within an office environment at a desk with a computer. Interaction with students and residents of Chileda will occur, especially in the common areas.

DISCLAIMER: The statements of this Job Description are intended to describe the general nature of the work being performed and are not assumed to be a complete list of tasks. This Job Description does not establish a contract and are subject to change at Chileda's discretion at any time. Employment at Chileda is at-will. Employment at-will means that Chileda may terminate or change the status or your employment at any time, with or without reason, and with or without notice.