Job Description

Hours

Shift Start Time:

Variable

Shift End Time:

Variable

AWS Hours Requirement:

8/80 - 8 Hour Shift

Additional Shift Information:

Weekend Requirements:

As Needed

On-Call Required:

No

Hourly Pay Range (Minimum - Midpoint - Maximum):

$25.000 - $27.640 - $30.490

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

What You Will Do
Assures that document imaging functions are completed accurately and in a timely manner. General responsibilities include prepping, indexing, and scanning of medical records for both in-house and discharged patients. Position also provides support for other HIM functions such as customer service (i.e. answering phone, record retrieval for patient care, physician chart completion), as needed. Provide work assignment to the team, review incorrect scanned documents, and share information and/or tips/tricks with the team for educational opportunities. Identify new forms and/or un-barcoded forms and following through with Management to ensure the correct form is utilized in the clinical areas.

Required Qualifications

• H.S. Diploma or Equivalent

Preferred Qualifications

• 1 Year Health Information Management.
• Registered Health Information Technician (RHIT) - The American Health Information Management Association (AHIMA) -PREFERRED

Essential Functions

• Customer Service
  Be open and responsive to the diverse experiences and background of other people – internally and externally.
  Communicates and collaboratively supports co-workers and others to complete work and accomplish goals.
  Delivers answers and solutions within the agreed upon time frame.
  Stays informed through staff meetings, electronic communications, in-services, educational opportunities, and consistently practices the closed loop communication skills as per HRO (Highly Reliability Organization) guidelines.
  Provides positive and courteous customer service support when interacting with requesters of information.
  Professionally answers phones in a timely manner, actively listens, and skillfully communicates clearly with verbal and/or written format to others, based on your knowledge.
  Promotes and fosters good customer service experiences, displays job ownership, and actively participates in performance improvement opportunities for overall measures to achieve success.
  Abides by the Sharp Behavior Standards.
• Confidentiality
  Observes and respects the confidentiality of information in regard to patients, physicians, and fellow employees as stated in the policy manual.
  Follows established guidelines for release of information in accordance with Sharp HealthCare’s policies and procedures, HIPAA Privacy and Security Rules and applicable laws.
  Utilizes the STAR (Stop, Think, Act, and Review) method in performing job functions.
• Quality
  Demonstrates commitment to quality and operational excellence through creativity, seeking continuous improvement, and initiating breakthroughs. Meets established quality expectations for assigned areas to fulfill the expectations of the department.
  Performs the PaperLite/Point of Care scanning process in an accurate manner as per PaperLite/Point of Care scanning process procedure.
  Utilizes the Universal Chart Order (UCO) to verify the forms, as needed.
  Maintains Hospital Forms Reference Binder(s) and/or Universal Chart Order (UCO) for the Document Imaging team.
  Verifies all of the keywords during the scanning and indexing processes.
  Performs quality check and reviews scanned image to the original document to assure legibility/accuracy and ensures the right patient identification labels are visible on each page prior to indexing.
  As images are reviewed, correct rotation, delete duplicates, delete blank pages, rescan skewed, poor quality images, and/or re-indexing the Document Type, as needed.
  Understands the regulatory requirements (e.g., history/physical - within 24 hours/within 30 days of admission) to assure the right documents are part of the permanent medical records.
  Has 20 or less Major errors (not scanned and/or wrong patients)
  Obtains at least an average of 85% or more on competency tests, as implemented.
  Utilizes the 'Do Not Use' and/or re-indexing functionalities accurately, as needed.
  Utilizes the Cerner App Chart Tracking system accurately, per procedure.
  Ensures that all discharges are picked up daily, follows up on any missing discharges, including the patient type change and/or account cancellation, and escalates issues to Management, as appropriate.
  Initiates and follows through on open Helpdesk tickets for identified issues, as needed.
  Addresses the Behavior Standard issues with co-workers, as needed.
• Productivity
  Meets established productivity requirements for assigned areas to fulfill the expectations of the department.
  Performs the PaperLite/Point of Care scanning process within the time frame allowed.
  Preps documents for scanning as per record processing (prepping, scanning, and indexing) process.
  Picks up discharges and/or outpatient services and follows up on missing discharges, as per assignment.
  Monitors daily workloads to assure that productivity expectations are met.
  Indexes at least 450+ pages daily.
  Submits productivity report monthly and/or by designated date in a timely manner to include written justifications for variations, as applicable.
• Growth
  Develops self through identification of learning gaps and improves practice/performance.
  Ability to adapt to changes. Familiarizes with each job function and any changes.
  Proactively participates in department projects, events, training, or any other meetings.
  * Maintain a high level of competence in your job, taking advantage of opportunities to learn and develop new skills.
  * Attends educational programs and shares knowledge.
  * Demonstrates the ability to maneuver the HIM Document Imaging SharePoint to locate the needed references/documents, and/or any other information.
  Assists in establishing and/or carrying out the department goals.
  Demonstrates ability to multi-task and the willingness to learn new things.
  Be able to perform scanning processes at 1-2 Sharp entities and demonstrates sufficient knowledge for full coverage.

Knowledge, Skills, and Abilities

• Document Imaging Scanning Knowledge, preferred.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class