Job Description

EHR Analyst II – Digital Clinical Services - Epic Ambulatory, Full Time, First Shift, IS&T

The EHR Analyst II performs moderate‑complexity Epic build, testing, implementation, and troubleshooting. The Analyst II works independently on small to medium‑sized projects, collaborates with stakeholders to gather requirements, and supports system optimization.

Overview: Responsible for designing, implementing, and supporting designated software applications in accordance with departmental standards and procedures, and ongoing support of the EpicCare Ambulatory module.

Key responsibilities include:

• Collaborating with users to define system functionality, information flow, reports, and data requirements
• Developing specifications and documenting operational procedures
• Testing software and coordinating software release procedures
• Maintaining Epic certification in EpicCare Ambulatory and staying current with Epic version updates

Certification and Knowledge Maintenance:

• Maintain certification(s).

System Configuration and Workflow Management:

• Configure and maintain Epic workflows, tools, security, rules, and documentation templates.
• Support collection and documentation of workflow requirements.
• Assist in upgrades, release validation, and new feature implementations.
• Lead requirements gathering sessions with clinical and operational stakeholders.

Testing and Optimization:

• Create and execute integrated test plans.
• Participate in testing activities including execution of test scripts and validation of build changes.
• Perform release note reviews, workflow validation, and optimization activities (not limited to).

Support and Compliance:

• Provide Level 2 support for complex incidents and escalations.
• Maintain adherence to change management standards.

Minimum Required:

• Bachelor's Degree
• Four years of experience in lieu of Bachelor's Degree.
• 2-4 years of experience

LICENSE & CERTIFICATION:

Epic certification(s) in assigned module(s) required within timeframe, certifications maintained.