Job Description

Company Description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

Lead. Innovate. Protect What Matters.

Are you a cybersecurity leader passionate about building high-performing teams, strengthening cyber resilience, and safeguarding mission-critical systems?

We are looking for an experienced and driven Cybersecurity Manager to lead our Cybersecurity Engineering team and drive the delivery of high-impact cybersecurity services. This is an exciting opportunity to take ownership of critical cybersecurity capabilities, shape security strategies, and lead a talented team of engineers in protecting complex and mission-critical environments against evolving cyber threats.

In this pivotal role, you will provide technical leadership, operational oversight, and strategic direction across a broad spectrum of cybersecurity disciplines, including vulnerability assessment, penetration testing, security operations, incident response, system hardening, and patch management.

Beyond technical excellence, you will play a key role in driving service quality, strengthening client partnerships, and developing the next generation of cybersecurity talent.

Responsibilities | CORE

• Manage and mentor cybersecurity engineers responsible for supporting VAPT, SecOps, incident response, hardening, patching, and platform operations.
• Provide technical guidance and oversee delivery of vulnerability assessments, penetration testing conducted by third parties and validate remediation, support security monitoring and incident response activities.
• Review and approve client-ready deliverables including VAPT reports, incident reports, executive summaries, remediation plans, risk registers, perform log reviews, firewall rules reviews and create evidence packs.
• Ensure cybersecurity activities are delivered within agreed scope, timelines, service levels, and quality standards.
• Act as the primary escalation point for critical vulnerabilities, high-risk security findings, security incidents, and operational issues.
• Create playbooks for Incident response and conduct tabletop exercises for stakeholders.
• Work with client stakeholders, internal teams, vendors, and management to prioritise remediation, patching, hardening, and risk treatment activities.
• Drive risk-based decision-making by assessing technical findings in the context of business impact, exploitability, exposure, and operational constraints.
• Managing incident activation and response coordination, including triage, investigation, containment, eradication, recovery, reporting, and lessons learned.
• Monitor cybersecurity service KPIs such as incident response time, vulnerability closure rate, patch compliance, and platform health.
• Promote knowledge sharing, coaching, certification readiness, and continuous learning within the cybersecurity team.

Qualifications

• Experience working in mission-critical, regulated, government, aviation, critical infrastructure, or enterprise environments.
• Familiarity with frameworks and standards such as NIST CSF, NIST Incident Response, CIS Controls, CIS Benchmarks, ISO 27001, MITRE ATT&CK, Cyber Kill Chain, or IEC 62443.
• Experience managing vulnerability remediation programmes and incident response activities.
• Experience reviewing VAPT reports, incident reports, hardening assessments, and security architecture recommendations.
• Hands-on exposure to SIEM/EDR/XDR/PAM/Firewalls/IPS and asset/patch management tools.
• Sound knowledge of Operating Systems & Networking including the TCP/IP protocol stack.
• Ability to define KPIs, track service performance, and present cybersecurity posture to management and clients.
• Strong problem-solving, decision-making, prioritisation, and conflict-resolution skills.
• Ability to work under pressure during critical security incidents or major vulnerability disclosures.
• Strong ownership mindset with a focus on service quality, team development, and continuous improvement.

Preferred Attributes

• Ability to manage support teams, engage stakeholders, handle escalations, and meet service commitments.
• Strong written/oral communication; stakeholder/vendor management; ability to coach junior engineers
• Analytical thinking with solid problem-solving and decision-making skills.

Professional and/or Technical Certifications

• CISSP/ GIAC GSEC, GCIH, GMON/ CCNP security or equivalent.

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg/ @ncs.co and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.