- Main Responsibilities:
Possess specialist knowledge of operating systems, devices, applications and software
Provide technical support to teams within the organization, and to external clients when required
Manage ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
Maintain and updating technical documents and procedures
Manage coordination at a local and international level where required
Deliver regular and customized training to teams within the business
Prepare maintenance plans and upgrading schedules for the organizations systems
Develop reports for teams across the business
- Main Requirements:
Client/server communication, API, Web services, and XML.
UNIX/Linux operating system.
ISO 8583, Financial Transactions Processing, Mobile Payment & Shell scripting.
Base24, EBS, and ACI experience
Bachelor degree from a reputable university or equivalent
+12 years of experience
For over five years, our dedicated team in IT and software Recruitment has played a pivotal role in the Outsourcing & Training sector, aiding over 100 clients in three different countries to achieve their market goals. By plugging them with the top-skilled candidates and the right talents for the positions and jobs they require, we ensure that their job is done faster and more efficiently as part of our overall commitment.
We use our deep technical knowledge to match your business need with a human solution, we invest time and energy, understanding your culture and solutions you need to ensure that, we are bringing you right people. we have worked with Fintech Companies, Software Houses, Mobile Applications, Banks and many other industries.
we've succeeded in hiring hundreds of IT and Software positions to our valued partners and trained more than 500 trainees until date.
Plugin Talents introduces high-quality IT trainings tailored to the
needs of Technology Professionals in Egypt & Middle East
We cover trainings in different areas such as Back End, Front End, IOS, Android, Devops , Data Security and Testing.
