Job Description

About HOKALI

We simplify the process of booking, organizing and managing after-school programs and camps for schools.

With our platform, schools can easily find and book a variety of onsite programs and camps to supplement learning and enrich students’ extracurricular experiences.

We believe in bringing every kid the opportunity to explore their interests & reach their potential.

About the Role

We are seeking an energetic and responsible Operations Fulfillment Analyst to join our Operations Team. In this position, you will be expected to collaborate with the operations coordinators and work closely with educators, focusing on providing support and guidance, guaranteeing our level of service.

Duties and Responsibilities

• Work closely with educators, providing them guidance, help and monitor as to guarantee our service level on each program sold.
• Work hand-in-hand with the Operations Coordinator and the Operations Team to prioritize supply needs and support the execution of daily operational tasks.
• Keep all the information on our systems updates (CRM, Hokali Software, files, etc) and well organized.
• Implement the operations process defined.
• Identify opportunities for process improvement and proactively propose solutions to enhance efficiency and service quality.
  

Requirements

• Graduated or advanced student on Bs. Administration, Human Resources, Marketing, Digital/Global Business, Sports administration or similar areas (not mandatory)

• Advanced or native english skills both writing and speaking (mandatory)
• Ability to pay strong attention to detail and time management skills to multitask and prioritize.
• Experience using HubSpot or any CRM.
• Experience in Customer Service or Support is highly valued.
• Self-motivated and with a start-up mindset, eager to learn and independent.

Benefits

• Competitive salary.
• Hybrid Role - Mon - Fri 12 to 8pm / On Tuesdays we attend to a Co-Working in Vicente López.
• Professional development opportunities.
• Positive and collaborative work environment.
  

If you are passionate about education, sales, and making a positive impact on the lives of elementary school children, we invite you to join our team and contribute to the growth and success of HOKALI.

Apply now and be a part of our mission to inspire young minds!

We look forward to welcoming you to our HOKALI team!