Job Description

IU Health is seeking a passionate and engaging Medical Assistant Educator to support the development, onboarding, and ongoing education of Medical Assistants throughout the West Region. This role plays a critical part in ensuring clinical excellence by delivering training, supporting learners, coordinating student placements, and partnering with operational leaders to promote professional growth and workforce development.

This position offers the opportunity to work alongside an established education team while building meaningful relationships with Medical Assistants, students, clinical leaders, and educational partners.

Key Responsibilities

• Coordinate and manage external Medical Assistant student placements from onboarding through program completion.
• Facilitate classroom, virtual, and onsite educational programs.
• Support orientation, onboarding, competency validation, and continuing education initiatives.
• Serve as a subject matter resource for Medical Assistants and operational leaders.
• Partner with clinics throughout the West Region to identify training and development needs.
• Maintain accurate records related to student placements, training completion, and compliance requirements.
• Collaborate with education team members, regional leaders, and community educational institutions.
• Participate in organizational projects, councils, and committees that support workforce development.
• Travel to regional clinic locations as needed and occasionally to Indianapolis for meetings and educational initiatives.

What We're Looking For

The ideal candidate is passionate about developing others and enjoys creating meaningful connections with learners, leaders, and healthcare professionals across the organization.

Successful candidates may bring experience such as:

• Working as a Medical Assistant in an ambulatory or clinical setting.
• Serving as a preceptor, mentor, team lead, trainer, or educator.
• Onboarding and developing new employees.
• Coordinating educational activities, student experiences, or training programs.
• Building collaborative relationships with operational leaders and educational partners.
• Managing multiple priorities while maintaining strong attention to detail.

We are particularly interested in individuals who:

• Demonstrate strong communication and presentation skills.
• Are approachable, engaging, and relationship-focused.
• Thrive in a collaborative environment.
• Can work independently while balancing multiple responsibilities.
• Show initiative and adaptability in a dynamic healthcare setting.
• Are organized, detail-oriented, and committed to supporting learner success.

Working Conditions

• Hybrid work arrangement with a strong onsite presence throughout the region.
• Primarily Monday through Friday schedule.
• Occasional early morning or evening educational sessions.
• Regular travel throughout the West Region.
• Occasional travel to Indianapolis for organizational meetings, councils, and educational initiatives.

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives
• Plans, develops, facilitates, implements, and evaluates education in the Medical Assistant Program. Assists in the development and implementation of student performance standards, student admissions and selection process, and program accreditation activities. Ensures that education in the program is properly coordinated, and that all students receive adequate instruction, simulation skill practices, and experiences. Assists in developing promotional materials for internal and/or external publicity.
• Associate's Degree is required. Bachelor's Degree is preferred.
• Requires 3-5 years of relevant experience.
• Requires current certification in medical assistant program: (American Association of Medical Assistants (CMA), National Health Center Association (CCMA), National Center for competency Testing (NCMA), or American Medical Certification Association (CMAC).
• Requires knowledge of adult education principles and applications.
• Requires ability to develop, implement, and evaluate curriculum and training resources.
• Requires knowledge of computer software applications.
• Requires the ability to assess and diagnose learner needs.
• Requires 3-5 years of ambulatory experience, and 1 year of teaching experience or equivalent.
• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.