Job Description

Education Technical Writer

About CICONIX: CICONIX LLC is a Veteran Owned Small Business specializing in business advisory and technical assistance for military health programs. We value exceptional people, unwavering integrity, inclusive collaboration, and enduring impact.

Location(s): Joint Base San Antonio-Fort Sam Houston, TX (on-site)

Position Details:

• Full-time position
• Regular weekly hours (Work hours can be between: 0800-1700 with 0800-1430 being core work hours)
• No calls, nights, weekends, or holidays!
• Full benefit program, including: health, PTO, and 401k + contribution

Requirements:

• Bachelor's Degree
• 3-5 years of experience
• Strong grammar and formatting expertise

Summary:

CICONIX is seeking an Education Technical Writer to support The Joint Trauma System (JTS) a part of the Defense Health Agency (DHA) on-site in Joint Base San Antonio-Fort Sam Houston, TX.

About the Role:

• Provide Technical Writer support services to develop, edit, and maintain training-related documentation, ensuring accuracy, clarity, and compliance with Government standards.
• Support curriculum developers, instructors, and administrators by producing course materials, reports, and technical documents in accordance with DoD and DHA requirements.
• Prepare, edit, and publish course documentation, standard operating procedures, and user manuals in support of trauma education programs.
• Assist subject matter experts in translating technical or clinical content into instructional text suitable for multiple audiences.
• Maintain document version control and ensure alignment with current JTS Clinical Practice Guidelines and educational standards.
• Coordinate with Multimedia and Curriculum teams to integrate written content into distributed learning materials.
• Assist with development of SOPs, compliance documents, and accreditation reports.
• Provide monthly document production reports to the Program Manager.

Qualifications:

• Education:
• Bachelor’s degree in English, Communications, Education, or Instructional Design.
• Experience:
• 3 to 5 years of writing educational/technical content experience.
• Strong ability to translate complex concepts into clear learning materials.
• Strong grammar and formatting expertise.
• Familiarity with LMS platforms and accessibility standards.
• Military medical background preferred, but not required.
• Security & Background Check:
• U.S. Citizenship and a successful background investigation are required.
• Ability to obtain and maintain a government security clearance.
• Additional Requirements:
• Willingness to comply with the government vaccination requirements.

*This position is contingent and will begin upon contract award.

CICONIX LLC is an Equal Opportunity Employer, including disability/vets. We E-Verify all employees.

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