Role and Responsibilities:
The purpose of the Education Programme Technical Coordinator position is to provide practical, day-to-day technical, quality, and coordination support to partner organisations delivering NRC’s Education and Youth programming. The role helps ensure partners implement activities in line with NRC guidance, donor requirements, and national frameworks, while supporting consistent and safe programming.
Generic Responsibilities:
Provide technical and coordination support to partner organisations implementing Education and Youth activities.
Ensure partners apply NRC tools, guidelines, and minimum standards for safe, inclusive programming.
Support partner planning, reporting, data collection, and use of relevant NRC templates and tools.
Facilitate trainings and refreshers for partner staff on NRC approaches, tools, and delivery standards.
Conduct regular visits and meetings at the area level to inform and exchange progress and knowledge with area managers and other teams.
Conduct partner monitoring visits and provide structured feedback for quality improvement.
Coordinate closely with M&E to ensure accurate, timely data and reporting.
Provide inputs for donor reports, indicator tracking, and internal programme reviews.
Ensure safeguarding, protection mainstreaming, and child-sensitive approaches in all partner activities.
Promote equal opportunities for beneficiaries and support the inclusion of vulnerable groups.
Specific responsibilities:
Serve as the primary NRC focal point for partner organisations and coordinate day-to-day implementation of Education and Youth activities.
Support partners in planning, scheduling, and delivering learning cycles, youth sessions, and community activities in line with NRC tools and guidance.
Provide inductions, trainings, refreshers, and practical coaching to partner staff on facilitation methods, NRC tools, inclusive practices, and safe programming.
Conduct regular partner visits to observe sessions, verify tool usage, and ensure adherence to NRC quality and safeguarding standards.
Review partner documentation, including attendance sheets, reports, lesson plans, and activity records to ensure consistency and compliance.
Identify and flag partner capacity gaps, implementation challenges, or safeguarding concerns to the Education Specialist for follow-up.
Support partners in using NRC-approved data collection tools (Excel, Kobo, templates) and ensure timely, accurate submission of data and reports.
Coordinate closely with M&E to support data verification, indicator tracking, monitoring exercises, and integration of partner data into internal dashboards.
Assist in documenting lessons learned, participant feedback, and examples of good practice to support programme learning and improvement.
Liaise with NRC internal teams (M&E, Grants, Logistics, Education Specialist) and participate in planning/review meetings to ensure coordinated support to partners.
Critical interfaces:
Education and Youth staff at County and Field levels
Area managers and relevant PMs at area level
HOP, HOPSU, Grants, M&E, Finance, Compliance
Monitoring and Evaluation staff
NRC partners and partnership staff
Other related stakeholders on a national level
Generic professional competencies:
University degree in Education, Social Sciences, Youth Development, or related field.
Minimum 2–3 years of experience in education, youth programming, project coordination, or training.
Experience supporting NGOs, community organisations, or partner-led programming.
Strong skills in data collection and basic analysis (Excel, Kobo, MS Dynamics etc.).
Fluency in Arabic and English (written and spoken).
Context related skills, knowledge and experience
Contextual understanding of the education system in Lebanon
Experience in quality assurance or capacity-building roles.
Experience with non-formal education or youth skills programmes.
Behavioural competencies:
Planning and delivering results
Working with people
Communicating with impact and respect
Following procedures and meeting commitments
Adapting to change and coping with pressure
Upholding NRC values and safeguarding standards
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.
We protect displaced people and support them as they build a new future. We started our relief efforts after World War Two. Today, we work in both new and protracted crises across 40 countries. We specialise in six areas: food security, education, shelter, legal assistance, protection from violence, and water, sanitation and hygiene.
We stand up for people forced to flee. NRC is a determined advocate for displaced people. We promote and defend displaced people's rights and dignity in local communities, with national governments and in the international arena. NRC’s Internal Displacement Monitoring Centre in Geneva is a global leader in monitoring, reporting on and advocating for people displaced within their own country.
We work with partners across the world through NORCAP, our global provider of humanitarian, development and peacebuilding expertise. NORCAP collaborates with local, national and international partners on finding sustainable solutions to meet the needs of people at risk.
Around 15,000 humanitarians work with the NRC. Most of us are hired locally to work in the field, and a small number are based at our head office in Oslo. Many of our colleagues were once themselves forced to flee their homes.
NRC assisted almost 9.1 million people worldwide in 2024, and with your support, we can help even more.
In order to meet the needs of more than 120 million displaced people worldwide, we need to unite forces across sectors and work together as one team. Through mutual partnerships we are dedicated to finding unique solutions for people who have been forced to flee, helping them build a sustainable future for themselves and their communities.
To find out how you can support our work, please visit nrc.no/corporate or send an e-mail to corporate@nrc.no.
