Job Description

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Education Specialist

Supports order and delivery interaction between education segment customers and Gordon Food Service (GFS). Seeks growth opportunities in existing customers and brings new customers to GFS. Provide business-consulting services to strengthen customer relationships and grow profitable sales. Represent GFS products and services for assigned territory and accounts. Manage customer business relationships to include accounts receivable, credits, lost business, growth, deployment of GFS resources, and average order size/profitability. Promote and use e-commerce technology.

Essential Functions:

• Effectively express and service the GFS story.

• Travel through large geographic, mult-state territory to call on existing and prospective customers to maintain, seek growth opportunities, and increase profitable sales volume.

• Manage customer business relationship including credits, lost business, growth, deployment of GFS resources, and average order size/profitability.

• Utilize and apply customer profitability and pricing models to negotiate customer agreements.

• Oversee or coordinate the demonstration or presentation of products and discuss applications, using samples or marketing materials emphasizing salable features based on price or value to benefit customer’s business operations.

• Create and deliver business plan based on customer needs, goals, and objectives.

• Direct and deliver consultative services such as menu engineering, wait staff and HAACP training. Consult with customers and network resources to fulfill operations and profitability needs.

• Conduct Education Specialist personal results analysis and planning at customer level.

• Receive, discuss, and/or verify order information with customers using appropriate method on a monthly basis to include customer credits to identify and establish sales performance goals.

• Establish credit terms via established parameters and manage the collection of receivables using multiple methods to include electronic, mail and personal pickup of payments.

• Identify competition, customer purchasing patterns, perform customer sales history analysis, and observe and gather data to determine the needs of customer operations.

• Endorse and promote GFS+, GFS Experience, and other technical solutions.

• Develop and oversee customer segment shows and participate in customer events.

• Collaborates with brokers to establish GFS products.

• Performs other duties as assigned.

• Proficient in spreadsheets and data analysis

Does this look like you?

• Must Remain current on federal regulations relating to child nutrition.

• Exhibits critical thinking to builds strategic alliances.

• Understands customer predictive profitability models.

• Plan and execute education events.

• Must Support division USDA commodity processes and manage entitlement.

• Collaborates with sales and marketing to manage education items.

• Understands procurement methods related to the education segment.

• Collaborates and offers direction to the broker-vendor network.

• Plans effectively to achieve key education segment business metrics.

• Government Commodities

• Demonstrate a high level working knowledge of GFS tools and technology.

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.