Mass General Brigham

Education Program Manager

Mass General Brigham  •  $64k - $93k/yr  •  United States (Hybrid)  •  3 hours ago
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Job Description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

With minimal oversight and direction from the MGB Director of Education (Director) and Senior Manager, the Fellowship Programs Manager is primarily responsible for coordinating the administrative aspects of up to 5 clinical fellowship training programs in the Department of Pathology.  The position requires a comprehensive and detailed understanding of national accreditation policies and hospital policies, as well as a high degree of initiative and independent judgment, and the ability to communicate effectively with faculty. The Fellowship Programs Manager will continually assess and direct a wide range of programmatic issues including: recruiting and onboarding fellows, developing projects, analyzing administrative workflow, maintaining databases, communicating with faculty and fellows regarding a range of issues, managing internal and external program relations, and long-range planning.  The Manager will also work closely with the Residency Training Program Coordinators, cross-covering and providing support to that position as required.

Qualifications

Principal Duties and Responsibilities:

In collaboration with the Fellowship Directors, the Fellowship Programs Manageris responsible forthe efficient and effective administration of assigned fellowships tototal25-30fellows a year. The focus of this position will be the training of the clinical fellows as well as all other ACGME and non-ACGME programs

The Fellowship Programs Manager:

ensures that fellow recruitment, orientation,schedulingand credentialing processes are successfully implemented;assistsall Fellowship Directors with individual Fellow compliance to academic requirements and hospital regulations, record and report completion, performanceevaluationsand confidential disciplinary actions;

Makes recommendations for improvement of education program andassistsFellowship Directors with planning, development,stagingand assessment of conferences for fellows/teaching faculty on issues related to professional development;

Continually assesses and manages a wide range of programmatic issues, including curriculum development, long-range planning, project development, departmentalinitiativesand any/all ongoing educational activities for the fellowship programs;

Coordinates Fellowship academic research participation and investigation per program requirements.

Coordinates fellowship rotation schedules.

Serves as a central resource for educational activities for all fellowship programs.

Provides input into developing educationbudgetand monitoring/maintenance of these activities.

Independently manages special projects as required by the Fellowship Directors, Director and Senior Manager.

New Innovations (the program used to track andmonitorduty hours, evaluation completion, personnel data, and conferences)

Responsible for the set-up of the academic year in the system which includes schedule creation for clinical fellows in all and for all accredited and non-accredited programs

Responsible for theset up, maintenance andcompletionmonitoringof all ACGMErequiredevaluations for each program.

Supervise andmonitorfellow duty hour compliance to ensure compliance with ACGME duty hour rules for each program both within and outside of the program.

ACGME (Accreditation Council of Graduate Medical Education – accrediting body of fellowship programs)

Assistsall Fellowship Directors with development and interpretation of policies related to the educational programs to ensure that all trainees meet the requirements set forth by the ACGME and by the boards.

Assistall Fellowship Directors with individual fellow compliance to hospital regulations, record and report completion, performance evaluations, and confidential disciplinary actions.

Manage ACGME ADS system which includes requiredupdateof fellow information for each accredited program.

Coordinate ACGME new program application process for any developing programs

Attend national conferences and web-lectures to keep up to date with changing policies.

Update ADS annually for all programs including program descriptions, key faculty and CVs, program fellows and graduate data, websites, and administration.

On-boarding

Responsible for completion and submission of new hire forms and all clinical fellow appointments through the Department of Pathology.

Works with CCO and HR to entailappropriate credentialing, visa,licensingand new hire informationis up to date for all incoming fellows.

Completes all credentialing materials with incoming fellows for rotations at affiliating hospitals.

Manages orientation set up for all fellowship programs on a programmatic and hospital level, arranging lectures, tours,computerand badge access, etc.

Overseesschedule and conference development by current fellows and distribute toappropriate peoplethroughout the department and other hospitals.

Interviews

Responsible for planning and oversight of all administrative aspects of fellowship recruitment including:

Coordinate all interviews for fellowship positions in both ACGME and non-ACGME programs ensuring maximum exposure to current faculty and fellows, arranging lunches, travel, etc. as needed

Monitor selection committee efforts to narrowfieldof applicants. Function asresourcefor all applicantsto regardingtheir applications, program initiatives, and the interview season.

Liaison between faculty and program leadership and applicant pool.

Reports on applicant data subsets for continuation of the training grant.

General

Maintains program letters of agreement.

Continually assesses and manages a wide range of programmatic issues, including curriculum development, long-range planning, project development, departmentalinitiativesand any/all ongoing educational activities for the fellowship programs

Independentlymonitorsspecial projects as required by Fellowship Directors, Administration, or Division Chiefs.

Attends and reports ondivisionfellowship and education committees.

Collaborates with the Department of Pathology Education office on ACGME-related projects and department-wide education initiatives.

Regularlymonitorsand appropriatelydocumentsschedule and conference changes throughout the year, guest speakers, vendors, attendance.

Implements andmaintainsprogram management software (i.eACGMEADS,ERASand NRMP)

Develops andmaintainsdatabase and personnel files on current fellows.

Ensures moonlighting approvals are in compliance with risk management and ACGME regulations.

Proctorsany intraining exams.

Prepares and updates fellowship manual including rotation goals andobjectives, and relevant departmental/hospital policies and procedures.

Notifies the department andappropriate hospitaloffices of terminated residents and fellows andforwardinginformation.

Provides office support for programdirectorand fellows.Assistfaculty and fellows with lecture materials, presentation and computer slidepreparationas necessary.

Responsible for preparation of sensitive and confidential materials relating to fellow discipline and due process, including interactions with Partners Legal Counsel, Director of GME and hospital administration.

Maintains any SFA requests and works with IT to appropriately handle requests, distribute information, etc.

Work with other education office staff to update fellow information including for example goals andobjectives, policies and new fellowphotosheetson the department intranet and all external websites

Manage fellowstime offrequest process.

Budget and Finance

Provides input into developing education budget and monitoring/maintenance of all fellowship activities.

Works collaboratively with theDirectorto prepareannualacademic year budget.

Assistswith all other education related expenses (i.e.processfellowmoonlighting or expense reports).

Supervisory

No supervisory experience isrequired

QUALIFICATIONS:

Bachelor's degree isrequired;Master’s degree in Business Administration or Health Care Administrationpreferred.

Work experience 2-5 years in the following areas: Graduate Medical Education, Hospital or Healthcarestronglypreferred.

Excellent interpersonal,oraland written communication skills.

Excellent critical thinking and time management skills.

Astute attention to details, commitment to accuracy and integrity of all data, reports, and communications.

Ability to work independently, take initiative and work in fast pace, team environment as well ashave the ability toexercise decision-making skills, to prioritize workload and to manage multiple complex and concurrent projects and tasks assigned to the Senior Program Coordinator.

Requirements:
With the increasing scope and complexity of program requirements and documentation, the Fellowship Manager must have excellent organizational skills, effective analyticalskillsand have an ability to exercise independent and sound judgment. Must be able to triage multiple priorities and meet deadlines in a complex environment with multiple interruptions.Excellent communications skills are essential, including verbal, written, and computer communication abilities.Strong critical thinking, problem-solvingand attentiveness to detailrequired This individual will be interacting with a variety of staff at many levels, often dealing with confidential information and strong interpersonal skills are critical. Mustpossessexcellent computer skills including MS Word, Excel, and Outlook. Experience with web authoring would be helpful. Knowledge of, or ability to learn other software programs, especially GME New Innovations, hospital specific software (i.e., Peoplesoft), and other database management programs as necessary (i.e.ERAS, ADS)Knowledge of basic financial analysis and budget processeshelpful

Additional Job Details (if applicable)

  • Department: MGB Pathology Education

    Schedule: Monday - Friday | 8am - 4:30pm | Onsite| Hybrid after 90day of training

    Benefits: Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass & more!

    Please note that this position does not support sponsorship for employment visa status or work authorization programs, including OPT and STEM OPT. Therefore, candidates requiring employment authorization through these programs are not eligible for consideration.

Remote Type

Hybrid

Work Location

75 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$63,648.00 - $92,570.40/Annual

Grade

6At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Mass General Brigham

About Mass General Brigham

Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Somerville, Massachusetts
Year Founded
Unknown
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