Job Description

At Blackmores, our vision is to connect 1 billion people to the healing power of nature.

A wholly owned subsidiary of Kirin Holdings, Blackmores Group is a leading natural health company with proud Australian heritage. Operating across 11 markets throughout Asia-Pacific and Greater China, we develop high-quality, evidence-based health solutions that help people live healthier lives.

The Opportunity

The purpose of the Education Coordinator role is to support the successful planning, coordination and delivery of pharmacy education programs that help build trust, recommendation and advocacy for the BioCeuticals brand.

Working closely with our Pharmacy Education team, internal stakeholders and external partners, you will coordinate educational events, webinars, communications, reporting and operational activities that enable the delivery of high-quality educational experiences to healthcare professionals.

This role plays a critical part in ensuring our educational initiatives are executed seamlessly, while supporting engagement, participation and continuous improvement across our learning programs.

This role is based in Warriewood and is a part-time 0.8 FTE position (4 days per week), working 3 days in the office and 1 day from home, reporting to the Pharmacy Education Manager ANZ.

What You'll Be Doing?

• Coordinating logistics for pharmacy education events, local group trainings and workshops, including venues, registrations, catering and event operations.
• Managing attendee communications, registrations and RSVPs for both face-to-face and virtual education programs.
• Supporting the delivery of webinars, including scheduling, reminders, participant communications and technical coordination.
• Creating, administering and analysing surveys to measure attendee engagement, feedback and Net Promoter Scores (NPS).
• Administering educational program incentives, prize draws and participant rewards.
• Preparing and distributing education-related communications and resources to support program participation.
• Compiling education reporting and insights to help measure program effectiveness and stakeholder engagement.
• Supporting the collection and analysis of education and category performance data to inform future planning and prioritisation.
• Coordinating the preparation, packing and distribution of educational materials, promotional items and event resources.
• Managing stakeholder relationships with internal teams, suppliers, educators and external partners.
• Providing administrative support to ensure the smooth operation of the Pharmacy Education team.
• Supporting continuous improvement initiatives across education processes, systems and ways of working.

What You'll Bring?

• A qualification in Business, Marketing, Administration, Education, Health Sciences, Nutrition, Naturopathy or a related field.
• Previous experience in a coordinator, administrator, education support or event coordination role.
• Strong proficiency across Microsoft 365 applications including Outlook, Excel, Word, Teams, SharePoint and Forms.
• Excellent organisational and time-management skills with the ability to manage multiple priorities simultaneously.
• Strong communication skills and confidence engaging with a range of stakeholders.
• High attention to detail and a commitment to quality execution.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Strong administrative skills and comfort working with data, reporting and process coordination.
• Experience using digital platforms such as SurveyMonkey, webinar platforms and marketing automation tools will be highly regarded.
• Experience using Canva or similar design platforms will be advantageous.
• A qualification in Naturopathy or Nutrition will be viewed favourably.

Why Blackmores?

• Opportunity to contribute to industry-leading pharmacy education programs that support healthcare professionals and strengthen the BioCeuticals brand.
• Collaborate with passionate experts dedicated to improving health outcomes through education.
• Flexible working arrangements in line with Blackmores FlexFit.
• A purpose-led and socially responsible organisation committed to becoming carbon neutral by 2030.
• Great benefits to support your health and wellbeing, including access to discounted Blackmores products.
• Mental health and wellbeing support through our Sonder Employee Assistance Program.
• Career development opportunities within one of Australia's most trusted natural health companies.

Agencies Please Note: This recruitment assignment is being managed directly by the Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated.