Job Description

JOB PURPOSE AND SUMMARY

This position reports to the Manager, Education and works in conjunction with the Education Office, Physician Education Leadership, faculty physicians, external stakeholders, and students/trainees to support the coordination of education at Trillium Health Partners. This role has overall accountability for the administrative coordination of education within the assigned programs and acts as the primary contact for professional staff, staff, learners and the University of Toronto (as required) on all matters related to the coordination and facilitation of education within the program. In addition, the role will also be accountable for scheduling services, registration and orientation of learners onboarded into the clinical program as applicable.

This is a full-time temporary contract role for 1 year to cover a maternity leave. This is a hybrid role requiring 3 days onsite per week at one of our main office locations (Credit Valley Hospital or 89 Queensway West).

JOB DUTIES AND RESPONSIBILITIES

• Assists in the planning, development and implementation of undergraduate and postgraduate medical education programs;
• Plans for and leads onboarding of all clerks and postgraduate learners, including (but not limited to) registration, orientation, seminar coordination and data management (when applicable);
• Manages all schedule development for clerks and postgraduate learners (when applicable) including seminars, electives and selectives for assigned programs, in partnership with University of Toronto course directors and physician education leads;
• In collaboration with other Education Office team members, helps coordinate the administrative operations of the Simulation Program at THP including scheduling and booking of simulation activities, coordinating logistics and procurement of equipment, preparation of simulation spaces and equipment to support session delivery and serves as one of the primary simulation contacts for faculty, learners, and THP staff.
• Supports physician engagement and relationship management across assigned programs;
• Manages issues and risks and works in conjunction with Education Leadership to develop mitigation strategies;
• Supports program operational activities such as preparing preceptor payments and medical trainee data submission;
• Provides direction and support to program leadership and faculty physicians in the hospital faculty appointment process;
• Leads the development of presentations, program plans, evaluations and other materials relevant to assigned programs;
• Assists in the contract renewal process for physician education leads within hospital programs;
• Works in conjunction with Education Leadership to support process improvements across programs;
• Assists in the coordination, planning and administrative implementation of curriculum changes as required;
  • Including support for Foundations (physician engagement and processes), observerships/Enriching Education Experiences, and interprofessional education as required;
• Provides project management and special event support to contribute to the attainment of program initiatives;
• Assists in the development of medical education policies and procedures as required;
• Works with other Education Office staff to ensure coordination and alignment across all clinical/clinical support programs involved in medical education;
• Supports the Objective Structured Clinical Examination (OSCE) process when applicable;
• Supports annual and/or recurring education initiatives, such as the annual Better Together Awards;
• Assists in the coordination of Faculty Development initiatives to support program needs;
• Supports key internal and external stakeholder engagement, including clinical program leadership, Professional Practice, Medical Administration, the University of Toronto and Mississauga Academy of Medicine, and other relevant external stakeholders;
• Travel between all three sites of Trillium Health Partners is required;
• Regular full time position, with flexibility to work outside of regular business hours to meet stakeholder needs as necessary.

JOB SPECIFICATIONS

Knowledge & Experience

• University degree or equivalent experience
• Experience in project and program management
• Minimum 7 years’ experience in a hospital or other healthcare related field
• Extensive experience with stakeholder engagement
• Understanding of medical education and physician roles/responsibilities in academic environment

Skills and Abilities

• Superior verbal and written communication skills
• Excellent interpersonal and organizational skills
• Exceptional time management skills
• Strong customer service and stakeholder management skills
• Strong leadership skills and experience managing project teams of staff, vendors, clinicians, executives and academic partners
• Strong problem solving, analytical and conflict resolution skills
• Strong conceptual skills and systems thinking
• Strong marketing, business proposal writing, report writing and presentation skills are essential
• Excellent technical skills in Microsoft Office suite, including Word, Excel, Visio and PowerPoint
• The ability to function effectively during periods of rapid change and transition
• Ability to build and maintain relationships with senior management, internal and external stakeholders
• Ability to link operational practices to business strategies

To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca

Candidates are selected on the basis of their skill, ability, experience and qualifications.

Where these factors are relatively equal seniority shall govern providing the successful applicant.

Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review.

We thank all those who apply but only those selected for further consideration will be contacted.

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals. Our team of more than 17,000 people serves the growing and diverse populations of Mississauga, west Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and nine satellite locations. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030, we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.