Job Description

What we are looking for:

Short Description:

In the Rohingya refugee response in Cox’s Bazar, access to quality, inclusive, and safe education remains a critical priority. Due to high student numbers, limited resources, and diverse learning needs, including language barriers and interrupted schooling. teachers require additional support to effectively manage classrooms and deliver learning outcomes.

The Education Assistant position is established to strengthen classroom monitoring and ensure learner-cantered, inclusive education. Working closely with teachers and education teams, the Education Assistant supports monitoring, student engagement, and materials distribution, while helping create a safe and supportive learning environment for Rohingya children and host community learners. This role is essential in improving the quality of education services and ensuring that all children can participate and benefit from structured learning opportunities.

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships.

Key Tasks and Assignments:

• Under the supervision of Coordinator, facilitate awareness raising, sensitization, orientation and assistance activities in accordance with the standard operating procedures, guidelines and instructions.
• Implement the programme in the assigned location; she/he is directly responsible for the quality and timely implementation of all planned activities and achievement of the targets set; she/he has the obligation to timely flag potential challenges and risks and request for support.
• Create a safe classroom/ learning centre environment conducive to learning and appropriate to the physical, social, and emotional development of children and youth both inside and outside the centre
• Provides direction, assigns tasks and gives instructions to contingent workers (e.g. trainers) and evaluates individual performance.
• Monitors the progress of activities of assigned daily workers and ensures they are implemented conform planning and quality standards.
• Ensures compliance with NRC SOPs
• Take part in mobilization and conducting of needs assessments, studies and research using focus group discussions, interviews and questionnaires.
• Conducts outreach activities within the camps and serve as a link between NRC programs and the local community.
• Contribute to preparation of relevant documents and material.
• Ensure the monitoring and quality check of the NRC activities conducted in the assigned location by contributing to data collection, data entry, documentation, data analysis and drafting of regular activity implementation and monitoring reports, as per NRC log frame and donor requirements.
• Monitor the inventory and alert officer when more education materials are needed.
• Contribute to the recruitment of contingent workers as per need. She/he is responsible for ensuring that the newly recruited resources are properly inducted/trained, and their work assignments are managed properly.
• Keep track and record attendance of contingent workers and submit for payrolls.
• Establish excellent relations with beneficiaries and key stakeholders including understanding the needs of beneficiaries through regular visits and frequent contact.
• Supports training programs to contribute to sector-wide educational improvements and curricular activities.

Requirements:

Personal Competences:

• Organized, able to prioritize and multitask.
• Professional attitude and communication skill
• Team Supervision (volunteer as per line managers guidance)
• Emotional aptitude
• Mature in dealings
• Effective communication with communities
• Handling insecure environment
• Communication with impact and respect
• Coping with change
• Act with integrity
• Empower people
• Deliver results

Key Education and Skills Requirements:

• Bachelor's degree preferably in Education or social science or any other discipline
• Similar 1 year of working experience in Cox's Bazar Education Response. Working in Cox’s Bazar/emergency context. experience in Rohingya context education is mandatory.
• Proven experience in conducting training facilitation
• Basic Reporting skills
• Good knowledge of the Rohingya context in Bangladesh.
• Professional fluency in the Bangla and English language
• Ability to communicate in Chittagonian dialect.
• Experience working with children, youth and/or educators.
• Efficient Documentation in Microsoft Office (Excel, Word, Power point etc.)
• Training facilitation, Volunteer supervision experience is preferred

What we offer:

• Duty Station: Ukhiya, Cox’s Bazar.
• Contract duration: 06 months (Maternity Replacement)
• Number of positions: 01
• 80 % (within the Area).
• Grade 03 in NRC’s Salary Scale monthly Gross Salary is 45,785 BDT, with accompanying terms and conditions. NRC offers an excellent compensation and benefits package. Group Insurance for staff and dependents, 24/7 Psychosocial assistant. Two festival bonuses, End service benefit, Contributory provident fund, maternity allowance, Nursery/Childcare allowance, various types of leaves (Annual, casual, maternity, paternity, etc.)
• NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Important information about the application process

• Internal candidates - log in with your official NRC email address or click on Opportunity Marketplace
• This position is open to Bangladeshi Nationals only.
• When creating your profile, include your full name as per your passport/NID
• Apply by completing all the system-required fields of your experience, employment history, and education in your application.
• Ensure to attach your latest CV
• Submit your application and CV in English
• Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. NRC is dedicated to building a diverse and inclusive workplace, so if you’re excited about this role and you meet most, but not all the requirements, we encourage you to apply anyway.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.
• We welcome applications from qualified and interested candidates, particularly local candidates for the job location. Qualified female candidates are encouraged to apply. Candidates are encouraged to apply early as applications may be screened prior to the vacancy deadline.
• Incomplete application will not be considered.
• Unsolicited applications not related to this specific job advertisement will not be considered.

Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Unfortunately, we do not have the resources to give detailed feedback to applicants who have not been shortlisted.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

NRC works in Cox’s Bazar in response to the Rohingya crisis, and in areas such as Sylhet in the north-east addressing the impacts of climate change. Alongside partners, our integrated operations include shelter and water, hygiene and sanitation (WASH), responding to weather-related emergencies, ensuring education continuity through in-person and digital learning, and scaling up information counselling for refugees and host Bangladeshis, reaching over 150,000 people per year. Our approach to humanitarian action focuses on principled aid delivery and promotes the agency and dignity of impacted populations.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• Do demanding and professional work, often in challenging contexts.
• Join a work culture that empowers every employee to share ideas and take responsibility.
• Be part of a welcoming and assistance community committed to human dignity.

Learn more about NRC here

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH