
Job Number:
32550
Location:
Phoebe North Campus
Street Address:
2000 Palmyra Rd
City, State:
Albany, Georgia
Zip Code:
31701
Department:
PPMH PATIENT ACCOUNTING
Shift:
Days
Job Type:
Full time
Posted Date:
2025-09-23Oversees the competency of staff performance and monitors performance quality and productivity standards by reviewing
system input and ensuring compliance to divisional standards. Analyzes departmental processes for the purpose of
implementing enhanced system functionality. Assists in identifying problem causes, designing solutions, modifying the
application or process, testing, implementation and documentation of the solution. Responsible for developing and
maintaining an education program for new and current revenue cycle employees, which may include systems and process
training. Responsible for assisting management with the development of audit tools and processes and may also assist in
the development of corrective action plans as needed. Must have a thorough understanding of comprehensive Revenue
Cycle operations
GENERAL REQUIREMENTS
● Adheres to the hospital and departmental attendance and punctuality guidelines ● Performs all job responsibilities in alignment with the core values, mission and vision of the organization
● Performs other duties as required and completes all job functions as per departmental policies and procedures
● Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)
● Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time. Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
● WORKING CONDITIONS
● General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
● May be exposed to high noise levels and bright lights.
● May be exposed to limited hazardous substances or body fluids, or infectious organisms.
● May be required to change from one task to another of different nature without loss of efficiency or composure.
● Periods of high stress and fluctuating workloads may occur.
● May be scheduled as needed including overtime
EDUCATION REQUIREMENTS
4 year / Bachelor's Degree in a related field, alternatively will accept an Associate's degree with 7-8 years of experience (Required)
● EXPERIENCE REQUIREMENTS
3 - 4 years in an acute care hospital revenue cycle department with extensive knowledge of Patient Access, Coding, Charge Entry/Audit and Patient Accounting functions (Required)
● CERTIFICATIONS AND LICENSURES
● Required Certifications/Licensures: Certified Patient Account Representative (CPAR) within 12 months of hire

Phoebe Putney Health System (PPHS) is a not-for-profit healthcare delivery system that serves more than half a million residents in Southwest Georgia. With more than 4,300 employees, the system is made up of three hospitals, family medicine clinics, rehabilitation facilities and specialty physician offices. Phoebe Physicians, our employed-physician group, includes well over 300 clinicians who work in 42 clinics in 9 counties. Phoebe’s facilities, advanced medical technologies and treatments, and highly-qualified professionals have distinguished the system as a healthcare leader.
Founded in 1911, Phoebe Putney Memorial Hospital (PPMH) is the health system’s flagship hospital and one of Georgia’s largest comprehensive regional medical centers with 691 beds. PPMH offers medical-surgical care, emergency treatment, cardiac care, obstetrics, pediatrics, wound care and a woman’s health center as well as many services, including: state-of-the-art Cancer Center, Heart & Vascular Center, and the region’s only provider of neonatal intensive care.
Additionally, PPHS includes Phoebe Sumter Medical Center, a 76-bed community hospital in Americus, Ga., and Phoebe Worth Medical Center, a 25-bed critical access hospital located in Sylvester, Ga.