Job Description

Education & Professional Services Coordinator
Location: Amherst, NY
The rate for this position starts at $25.00/hour, depending on experience, qualifications and location. Final compensation will be determined during the interview process.

Ivoclar is a global leader in innovative dental solutions, providing cutting edge products to dental professionals worldwide. Our commitment to quality, clinical excellence and education drives our partnerships with practices and professionals. We are currently seeking a proactive, organized and customer-focused Education and Professional Services Coordinator to support our growing network of clinicians, educational programs and product training initiatives.

Essential Functions:

• Facilitate relationships with customers to help administrator logistics for the departments of Education and Professional Services.
• Assist in communications and follow up with continuum institutions, including universities, Key Opinion Leaders and activities sponsored by Ivoclar Vivadent.
• Assist in coordinating product, literature and equipment support for customers of Ivoclar Vivadent as it relates to departmental initiatives.
• Assist with departmental budget monitoring and filing process.
• Coordinate guest visits to include travel arrangements, confirmation of schedules, meals, etc.
• Assist with the development, support and coordination of special events on and off-site.
• Facilitate communication within department from Director of Education and Professional Services during absence.
• Assist department staff with specialized projects, such as integrated communications, mailings, and support staff as needed.
• Manage daily general travel schedule for Director of Professional Services, including booking meetings, completion of expense reports, confirmation of speaking engagements, and communication with outside sponsoring organizations.
• Provide administrative support to the Vice President-Technology as needed in absence of primary support staff.

Expected Impact:

• Improve the execution efficiency of educational initiatives, significantly increasing the impact on customer relationships and business initiatives.
• Enhance compliance of departmental activities per company quality system.

Your Qualifications:

• Bachelor’s degree in communications, business or other related field required.
• Three to five years customer relations or executive support experience desired.
• Excellent communication, interpersonal and phone skills needed.
• Strong practical knowledge of MS Word, Excel and PowerPoint required.
• Proven ability to multi-task and provide attention to detail.

Let's achieve our goal together.

If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long-term perspective, we know that it is our 3500 employees that are the key to our success. Let's achieve our goal together: Making people smile.

Ivoclar is committed to Equal Employment Opportunity and Affirmative Action and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic. Ivoclar will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. We will also make reasonable accommodations during the interview and selection process.

Candidates must be legally authorized to work in the United States on a permanent basis. This position is not eligible for employer-based visa sponsorship now or in the future.