Job Description

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

The Editor leads the overall editorial strategy and copy direction across all channels, defining a clear, premium point of view that drives brand positioning and commercial performance. Responsible for end-to-end execution, the role oversees storytelling across homepage, social, CRM, and paid channels, ensuring consistency, quality, and impact at scale. Working cross-functionally, The Editor delivers integrated, customer-focused copy that aligns with business priorities while responding to culturally relevant moments, maintaining a strong, distinctive and elevated brand voice.

Responsibilities

• Define and develop end-to-end content strategy across all channels, establishing a cohesive, premium brand voice.

• Lead editorial direction and storytelling from concept to execution, shaping a distinct point of view aligned with seasonal and cultural moments.

• Set and drive copy strategy across editorial and private label, ensuring clear differentiation and consistency across touchpoints.

• Own men’s content and homepage storytelling, delivering engaging experiences that drive engagement and conversion.

• Lead UX/UI copy across levelshoes.com, creating a seamless, intuitive, and conversion-focused customer journey.

• Oversee CRM and paid content, delivering performance-led messaging aligned with campaign objectives.

• Evolve tone of voice across channels, including social-first and platform-specific expression, while maintaining a consistent premium identity.

• Leverage data, SEO, A/B testing, and insights to optimise content performance and inform decisions.

• Plan and deliver editorial calendars and key brand moments, ensuring timely, aligned execution.

What you’ll need to succeed

• Proven experience leading omnichannel content strategies across men's and womenswear, spanning owned, paid, CRM, e-commerce, and social channels within a fast-paced environment.

• Strong editorial instinct across men's and womenswear, with deep knowledge of fashion trends, consumer behaviour, and brand storytelling, balancing creative excellence with commercial impact.

• Demonstrated experience developing and evolving tone of voice, including social-first and platform-specific language framework.

• Strong cross-functional stakeholder management, with the ability to align creative, marketing, trading, product, and design teams.

• Experience managing multiple campaigns, launches, and brand collaborations simultaneously with a high standard of execution.

• Deep understanding of trends, cultural moments, and platform specific behaviours, with the ability to translate insights into elevated editorial direction.

• Highly data-driven, with experience using analytics, SEO, A/B testing, and performance insights to optimise content and drive results

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.