Job Description

1. Responsibilities

• Providing end-to-end oversight of discovery matters and serving as primary client point of contact.
• Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables.
• Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements.
• Developing and managing relationships with internal teams.
• Defining, communicating, implementing and monitoring quality standards on all project deliverables.
• Planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables.
• Serving as expert on Right Discovery’s review platforms and proprietary offerings.
• Forecasting, tracking and managing project budgets and invoices.
• Successfully overseeing multiple, concurrent projects.
• Generating and distributing reporting metrics for processed requests and KPI’s on a regular basis.
• Developing strong client relationships through collaborative, consultative service.

1. Project Team Leadership:

• Leading an assigned team of project managers and project coordinators.
• Serve as a point of escalation for junior members of the team.
• Managing utilization and project assignment within the project team.
• Providing training and supervision for junior team members.

1. Qualifications:

• BA/BS degree or minimum of 5 years in the litigation support / legal industry.
• Minimum 3 years’ experience as a Senior Project Manager.
• Demonstrated working knowledge of Relativity review platform.
• Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints.
• Demonstrated ability to manage client expectations and maintain client satisfaction.
• A proactive approach to problem-solving and the ability to anticipate client needs.
• The ability to confront unexpected problems quickly and effectively.
• Strong teamwork, communication (written and oral), client management, and interpersonal skills.
• Demonstrated ability to manage project teams, including teams of supporting project managers.
• Experience with or understanding handling forensic collections is a plus.