Job Description

EDI SUBJECT MATTER EXPERT

Location: Granollers, Spain

RESPONSIBILITIES

As our EDI Subject Matter Expert, you are responsible for EDI enhancement delivery. You are responsible for the processing and implementation of enhancement and change requests for European EDI messages. You work as a senior SME within the iWay B2B middleware team, coordinating development, performing quality assurance, providing high‑level support, and collaborating closely with global IT and business stakeholders.

Your main focus:

EDI enhancements and changes

• Implement enhancement requests for European EDI messages
• Clarify detailed business and technical requirements
• Coordinate required SAP change requests where applicable

New partner implementations

• Implement new European EDI partner requests
• Define and validate technical requirements for new message flows
• Coordinate SAP‑related changes when required

Support and troubleshooting

• Provide 4th‑level support for complex EDI processing issues
• Use appropriate ticketing systems such as ServiceNow
• Collaborate with offshore support teams on complex incidents

Development oversight

• Coordinate offshore development activities when applicable
• Review deliverables, unit tests, and quality of implementations
• Prepare solutions for customer testing

Cross‑platform contribution

• Support non‑EDI iWay interface enhancements when capacity allows
• Collaborate with A2A teams and other middleware architects
• Share knowledge across regions and teams

Working for Coty means being part of a global beauty company with strong values, a diverse culture, and a focus on collaboration, accountability, and continuous improvement.

You will work closely together with departments such as B2B Architecture, EDI Developers and SMEs in other regions, offshore support teams, SAP SMEs, SAP Application Support, Network and Infrastructure teams, and European Customer Service departments.
All your colleagues are experienced, globally distributed, and technically strong.
Working in the team, you experience close collaboration across regions and time zones.
To use the words of the Sr. Manager B2B:

“We work together globally to deliver stable, scalable middleware solutions.”

YOU ARE A COTY FIT

You like working on complex EDI and middleware integrations in a global environment.
As an experienced EDI Subject Matter Expert, you work methodically, take ownership, and get energy from working in a fast‑paced, diverse and international environment. Other than that, you:

• Hold a Bachelor’s degree in Information Systems or equivalent experience
• Have 3–5 years of experience implementing and supporting EDI systems
• Have strong knowledge of UN/EDIFACT and EANCOM standards
• Possess senior‑level experience with middleware platforms such as SAP PI, SAP CPI, WebMethods, IBM WebSphere, Seeburger, or similar
• Are fluent in English (other languages appreciated)

Nice to have:

• Knowledge of TRADACOM and ANSI‑X standards
• Java programming skills
• Experience with iWay Service Manager development
• Knowledge of SAP iDocs, monitoring, configuration, and testing
• Basic knowledge of Windows servers, networking, firewalls, and AS2
• Understanding of SAP sales and distribution processes

OUR BENEFITS

As our EDI Subject Matter Expert, some of the benefits you will receive are:

• Dynamic, international environment promoting a culture of kindness
• Ticket restaurant (daily diet for meals)
• Company products / Access to the company shop
• Health insurance

RECRUITMENT PROCESS

1. A screening call with the recruiters
2. A first online/in-person interview with hiring managers
3. A second interview (optionally)
4. Feedback, verbal offer
5. Hiring

ABOUT COTY

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

For additional information about Coty Inc., please visit www.coty.com/your-career