Job Description

The Sofidel Group

Sofidel, headquartered in Porcari (Lucca), is a global leader in tissue paper production. With a presence in 12 European countries and 11 U.S. states, we employ over 9,000 people dedicated to innovation, sustainability, and inclusivity. Our products, including toilet paper, paper towels, and napkins, are available in more than 50 countries.

We proudly own well-known brands such as Regina, Nicky, Sopalin, Le Trèfle, Hakle, Softis, Nalys, Cosynel, and KittenSoft, while also producing for private-label retailers. With the Papernet brand, we also cater to the "Away-from-Home" sector, ensuring quality solutions for businesses and public spaces.

Wherever you are, Sofidel is there, bringing comfort, quality, and sustainability to everyday life!

PURPOSE

We are seeking an EDI–SAP Support Analyst to work closely with our IT and Customer Service teams on a variety of support activities and improvement projects. The role focuses on providing end‑to‑end support for our ERP system (SAP) and EDI (Electronic Data Interchange ) applications, ensuring seamless data exchange within customers and suppliers.

The ideal candidate combines technical IT skills with a solid understanding of the order management and invoicing process between clients and suppliers This includes familiarity with order creation, confirmations, delivery flows, shipping documents, and invoicing steps.

KEY RESPONSIBILITIES

• Develops the new B2B flows required by business needs
• Participates in the maintenance of EDI and B2B implementations
• Acts in compliance with data protection in line with current legislation and corporate policies
• Contributes to satisfying the continuing need for IT innovation and development

REQUIREMENTS FOR THE APPLICATION

• You are going to graduate or you have just graduated in Information Technologies, Computer Science Engineering, Economics, Business Adminstration or equivalent studies
• You have a good level of English knowledge (especially reading and speaking)

YOUR SOFT SKILLS

• You have good communication and problem solving skills
• You have a high level of logical and analytical skills, focused on troubleshooting
• You are prone to work as a team and carry on the work autonomously
• You are keen on learning and you have a positive attitude to change tasks frequently
• You are available for business trips

WHAT WE OFFER

• A full-time employment
• The chance to work in an international Group and a concrete opportunity for professional growth
• A dynamic environment based on teamwork
• Sofidel Language Learning Programme through innovative digital platform for you and one additional user, such as family member or friend.