Job Description

Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €31 Billion international wholesaler with operations in more than 30 countries. The store network comprises a total of 623 stores in 21 countries, of which 522 offer out-of-store delivery (OOS), and 94 dedicated depots. In 12 countries, METRO runs only the delivery business by its delivery companies (Food Service Distribution, FSD).

HoReCa and Traders are core customer groups of METRO. The HoReCa section includes hotels, restaurants, catering companies as well as bars, cafés and canteen operators. The Traders section includes small grocery stores and kiosks. The majority of all customer groups are small and medium-sized enterprises as well as sole traders. METRO helps them manage their business challenges more effectively.

MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide HR, Finance, IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.

EDI Associate Consultant -

Performs EDI monitoring, analysis, request management and testing to increase the EDI rate for all relevant EDI message types for all Metro countries.

Ensures EDI processes fulfill the business requirements and supports in EDI implementation, enhancement and infrastructure.

Evaluate and prioritize problems, complaints and service requests and formulate plans of resolution/implementation.

Key Responsibilities:

• EDI Interface monitoring, error reporting and resolution.
• EDI data analysis of target Metro countries.
• New Supplier Onboarding for partner countries
• Support & maintain existing EDI Maps/Partners. Support countries during development of new mappings.
• Prepare and review project documents such as design document, configuration document, technical/functional specification document and present it to the stakeholder. Ensure updated documentation for primary support areas.
• Interact with business, functional teams and stakeholders to ensure the proper integration of business processes and support internal suppliers in rolling out EDI based on requests..
• Defining system and user acceptance test cases and approach.
• Demand /Requirement Management - Ensure daily monitoring of assigned Incidents and Change Requests to avoid any slippage or SLA breaches.
• Mentor back-ups / freshers in primary technical support areas.
• Provide standby or back-up support whenever required.

Required Technical Skills:

• 0-3 years of work experience in one major EDI standard (e.g. EDIFACT, ANSI X12).
• Understanding of business flow – retail, O2C & P2P cycle.
• Expertise in EDI, XML scheme, Jira, IDoc.
• Knowledge of: EDI Protocols EDIFACT / ANSI X12.
• Knowledge of WEB EDI and secure Internet protocols such as File Transfer Protocol Secure (FTPS), Hyper Text Transport Protocol Secure (HTTPS), AS2, X400.
• Proficient in MS Excel and Data analysis
• Good communication & presentation skills and experience in preparing business documentation.
• Project work knowledge
• Certification on EDI technologies would be an added advantage.

Qualifications

• Any Graduation or higher degree in Computer, Information Technology, or any IT degree (B.Sc(IT), MCA, B.Tech, B.Sc(Comp) etc.)
• Good communication skills to communicate with customers, team members and stakeholders.
• Good analytical and problem-solving skills.