Job Description

The EDI Analyst will own the day-to-day management, development, and troubleshooting of Electronic Data Interchange (EDI) systems and processes. This role requires strong accountability, the ability to independently manage a high-volume workload, and proactive communication across internal teams and external trading partners.

The EDI Analyst is expected to take full ownership of assigned tasks, drive issues to resolution without constant oversight, and ensure all work is properly documented and communicated.

JOB RESPONSIBILITIES

• Monitor, analyze, and take ownership of daily EDI transactions (e.g., 850, 855, 856, 810), ensuring timely processing and resolution of issues
• Troubleshoot and resolve EDI processing errors, mapping issues, and data discrepancies with minimal supervision, including driving follow-ups internally and externally until resolution is achieved
• Proactively manage and prioritize a high-volume workload, ensuring all assigned tasks and tickets are actively worked and updated on a consistent basis
• Maintain accurate and timely updates in tracking systems (e.g., Jira), including clear documentation of progress, blockers, and next steps
• Collaborate with internal teams (IT, Sales, Operations, Accounting) and external partners while taking responsibility for communication and follow-through
• Onboard new trading partners and maintain existing integrations, including setup, testing, and validation of EDI transactions
• Document EDI processes, configurations, and resolutions in a clear and standardized manner to support team visibility and continuity
• Demonstrate the ability to independently research issues, utilize available documentation, and minimize unnecessary escalations
• Ensure all EDI-related communications are properly tracked and organized for visibility across the team

CORE SKILLS/COMPETENCY REQUIREMENTS

• Experience with SAP and Syspro ERP systems is highly desired
• Experience with Eclipse ERP is a strong plus
• Proficiency with ANSI X12 standards and common transaction sets is required.
• Hands-on experience with EDI tools and VANs (e.g., SPS Commerce, TrueCommerce, IBM Sterling)
• Working knowledge of XML, flat files, and data translation software
• Understanding of order-to-cash and procure-to-pay processes
• Excellent problem-solving, organizational, and communication skills