Conservice

EDE Resolution Processor

Conservice  •  $15.30/hr  •  Charlotte, NC (Onsite)  •  17 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.
31
AI Success™

Job Description

Location: In-Office

Hours 8 am - 5 pm

Pay: $15.30 per hour

Looking for a great introductory position to the IT and Operations fields but are unsure if you have the background needed? This position does not require an IT degree or specific computer programming skills. This position is a customer service and operations management position. We encourage team members from all departments to consider applying. If you feel like this position is a fit for you, please apply!

Responsibilities

EDE Resolution Processor team members work with Conservice teams to resolve integration discrepancies. This process ensures that our software data matches the clients data. A few examples of this would be...

  • Verify that integration is running daily.
  • update any mismatched property, unit, and tenant data.
    • Mismatched names, tenant codes, dates
    • Process move in's and move out's
    • Escalate any client facing discrepancies to other team members to manage.

An EDE Resolution Processor will communicate directly with Conservice team members in multiple Conservice departments. You will also QC and process daily, weekly, and monthly files accurately.

Qualifications

Qualifications:

Required:

  • Strong Excel skills
  • Must be self-motivated to accomplish tasks and timelines
  • Excellent written and verbal communication skills
  • Proven time management ability; able to stick to a schedule and meet deadlines
  • Attention to detail

Preferred but not required: (We are willing to train)

  • A basic understanding of the flow of data
  • Experience with:
    • Yardi
    • Onesite
    • Resman
    • MRI
    • Esite
    • XML/XSLT
Conservice

About Conservice

Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.

Industry
Energy & Utilities
Company Size
1,001-5,000 employees
Headquarters
River Heights, UT
Year Founded
2000
Social Media