bunq

EDD Specialist (Netherlands)

bunq  •  Amsterdam, NL (Hybrid)  •  3 months ago
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Job Description

At bunq, our mission is to give our users a smooth and hassle-free banking experience. Everything we do is centered on building trust and making sure their money is always safe. As an EDD Specialist, you are at the heart of this promise! You are the expert who works behind the scenes to protect our users from fraud, ensuring they can bank with total peace of mind and keep bunq prepared for checks and reviews from regulators like the De Nederlandsche Bank (DNB) 🏦

Take Ownership:

Your mission is to keep our users compliant to bunq's policies and the law, while investigating any potential deviations 🔎 As our EDD Specialist, you will:

  • Make sharp, accurate, risk-based decisions that shield our users from fraud, building trust.

  • Systematically eliminate the EDD tasks by taking decisive ownership of the most complex, high-risk cases that our automated systems cannot solve.

  • Continuously improve our EDD framework by identifying the root cause of escalations and driving enhancements to our AI tools and processes.

  • Play a vital role in helping bunq stay compliant with policies and regulations.

Requirements

  • You have an early ability to make accurate, risk-based decisions on complex Customer Due Diligence (CDD) cases.

  • You have a demonstrated engineering mindset to identify root causes and drive process improvements within the EDD framework.

  • You have a ability to leverage AI tools and data to conduct efficient and effective risk investigations.

  • You have a solid understanding of KYC/AML compliance frameworks and their practical application in case reviews.

Curious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.

Your space to perform

We give you the space and the tools you need to succeed 💪🏼

🤟 Great, international colleagues who share your mindset

👩‍💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.

🧳 Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration

🚀 We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office.

📚 We support growth with bunq Academy and €1500 annual learning budget

🚴 Massive discount with Urban Sports Club 💪

🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)

💻 A MacBook so you can Get Shit Done with us

🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options

💰 An optional pension plan with monthly contribution from bunq

💸 Monthly contribution to your phone and internet bills

🍻 Friday drinks and other celebrations - bunq style


All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.

bunq

About bunq

We are bunq, bank of The Free. We’re here to break free from the status quo, and create a bank with our users in mind. Giving them the freedom to live life on their own terms.

We built our own financial system from the ground up, and with the launch of our app in 2015, reinvented banking as you know it. And that’s just the beginning! We work around the clock to create fintech innovations that simply make banking and money management as easy, transparent, and fun as possible.

Have a business?

bunq Business was created as the ultimate bank account to save you time. This means no more paperwork, branch visits or bureaucracy ever again. Just the freedom to focus on what’s truly important: running your business.

Go to bunq.com/business and find out how we can help your business thrive.

Want to join us in our mission to revolutionise the traditional banking industry? You will become part of an international team of more than 500 bunqers (48 nationalities and counting!) that all have one thing in common: we love what we do. Waking up with brilliant ideas and going to bed knowing that you’ve personally contributed to them. That’s working at bunq.

If that sounds like your kind of challenge, go to bunq.com/jobs get the ball rolling.

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Amsterdam, NL
Year Founded
2012
Website
bunq.com
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