The Patient Access Services (PAS) ED Registrar III is responsible for providing additional support to the Emergency Department staff for the coordination of registration, authorization, and information processing requirements associated with Emergency Department services. The ED Registrar III gathers appropriate demographic, clinical and financial information in a timely and accurate manner to ensure the patient’s smooth interaction with John Muir's various healthcare services. The person in this role works under the direct supervision of the department manager.
Education:
High School Graduate or Equivalent Required or Equivalent - Preferred
Experience:
2 years - Medical Office - Preferred
2 years - Insurance Plan Payment Practices and Billing Requirements - Preferred
2 years - Information Technology – Electronic Health Record - Preferred
Additional Experience:
Knowledge of Health Care, insurance and third party payers.
Skills:
Good spelling and grammar skills.
Keyboard by touch.
Must have excellent written and verbal communication skills as well as excellent interpersonal and organizational skills.
Must have excellent communication and customer skills and be able to respond to a variety of circumstances with compassion, patience and flexibility, sometimes under difficult circumstances.
Able to work in as established time frame with attention to detail and accuracy.
Demonstrates willingness and ability to gain experience in new software programs as needed.
Microsoft Excel/Word skills.
Possess the ability to work independently as well as part of a team.
Electronic Medical Record (EPIC) preferred.
08.0 - 14:00 - 22:30 No Waive (United States of America)
Pay Range:
$34.69 - $45.89Hourly
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John Muir Health is a nationally recognized, not-for-profit health care organization east of San Francisco serving patients in Contra Costa, Alameda and southern Solano Counties. It includes a network of more than 1,000 primary care and specialty physicians, more than 6,000 employees, medical centers in Concord and Walnut Creek, including Contra Costa County’s only trauma center, and a Behavioral Health Center. John Muir Health also has partnerships with UCSF Health, Tenet Healthcare/San Ramon Regional Medical Center and Stanford Children's Health. The health system offers a full-range of medical services, including primary care, outpatient and imaging services, and is widely recognized as a leader in many specialties – neurosciences, orthopedic, cancer, cardiovascular, trauma, emergency, pediatrics and high-risk obstetrics care.
John Muir Health is a collaborative, patient-centered health care environment. Listening, explaining and working together as a team, we help patients achieve their optimal health through partnership between physicians, employees and volunteers built on mutual respect, support for each other, and personal accountability. We believe in each other. We empower each other. We celebrate each other¹s successes, and our differences. We recognize those who exemplify excellence, and reward them for contributing to our collective success.
