**Job Summary:**
We are seeking a Service Advisor to join our team and act as the liaison between our customers and service technicians. The Service Advisor will provide excellent customer service, schedule service appointments, and ensure that customers are informed about their vehicle's maintenance needs.
**Qualifications:**
- High school diploma or equivalent required; some college or vocational training preferred
- Proven experience in customer service roles
- Strong communication and interpersonal skills
- Knowledge of automotive systems and maintenance procedures is a plus
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment
**Responsibilities:**
- Greet customers and determine their service needs
- Schedule service appointments and follow up with customers on the status of their vehicles
- Consult with service technicians to obtain accurate repair estimates
- Educate customers on recommended maintenance services and communicate service options
- Ensure customer satisfaction by addressing any concerns or issues promptly
- Maintain accurate service records and warranty information
**Benefits:**
- Competitive salary
- Health, dental, and vision insurance
- Paid time off
- Training and career development opportunities
We have been proudly serving the Rio Grande Valley since 1979, and are so honored to have been able to plant our roots here. We specialize in selling, trading and servicing Chevrolet, Buick, and GMC, Dodge Ram, Chrysler, Jeep, Ford, Lincoln, Mercury, Volkswagen, and Mitsubishi vehicles, and we have an extensive used vehicle inventory. We can get you the right car, regardless! We also service all makes and models, so whether you are in the market for a new vehicle or need a great place to service it, the Payne Auto Groups has got you covered! We are located all around the Rio Grande Valley! Come on out and give us a visit!
